Ciena is hiring a Senior Leader, EMS Commercial Management to join our EMS Relationship Management Team. You will be responsible for all commercial aspects with Contract Manufacturers, including sourcing strategies, RFQs, claim mitigation, and managing commercial relationships. Your work will coordinate with key stakeholders across Supply Chain Operations, Product Line Management, and Design to enable supply chain performance, agility, and best-in-class customer delivery.

What You'll Do

Own the commercial relationship with designated EMS partner(s).
Develop and recommend EMS strategies to support Ciena product lines, generate business cases, and support the lowest total cost of ownership while mitigating geo-political or supply chain risks.
Develop thorough RFQ packages, gather and analyze bids, and present summary results with proposed award direction.
Negotiate, review, and approve monthly product pricing, ensuring new pricing agreements are included and all issues resolved.
Coordinate all claims resolution, review PPV/Reval/True-up/E&O and other ad hoc claims, and provide guidance.
Review monthly Vendor Drive to identify all Cost Reduction opportunities and ensure alignment with Contract Manufacturers.
Provide Transformation cost input to the Product Cost Team.
Manage Product RFQs, including multi-CM initiatives.
Provide supporting data for Operations reviews and established dashboards.
Provide input to Budget and Outlook for all product lines and ensure Cost Reduction commitments are fully aligned.
Achieve Test Time Reduction initiatives with our Test Engineering team.
Manage Contractual amendments and updates.
Provide a first escalation point for all issues.
Drive quarterly Supplier-controlled items Cost Reduction.
Provide Benchmark analysis and guidance.
Foster strong working relationships with other Contract Manufacturers and internal stakeholders (Supply Chain, Product Line Management & Design).
Enable frequent communications with partners to ensure alignment on pricing, support, quality, and service levels.
Coordinate and drive regular Supplier business reviews for operational teams and executives to drive continuous improvement and strategic alignment.

What We're Looking For

Seasoned and demonstrated commercial business acumen with EMS suppliers.
Keen negotiator demonstrated up to senior executive levels within EMS partners.
Ability to influence and foster strong relationships both internally and externally up to executive levels.
Confidently works well under pressure with strong time management disciplines.
Deep understanding of all product transformation cost elements among different contract manufacturing models.
Excellent interpersonal skills and ability to work with employees at all levels.
Solid finance knowledge.
Excellent Communication (both oral and written) in English.
Willingness to travel.
Bachelor’s degree in Business or Engineering.
Over 10 years of broad experience with enterprise-level systems to low-cost consumer-like electronics.
Thorough knowledge and experience working with Tier 1 and Tier 2 contract manufacturers globally, specifically in Southeast Asia and Mexico.
Deep experience with different contract manufacturing engagement models: traditional EMS, JDM, ODM.
Experienced in generating content for and presenting to executive audiences.
Advanced Microsoft suite knowledge including PPT, Excel, and Power BI.