This remote position supports the optimization and maintenance of EPIC IT systems within clinical environments. The Senior IT Specialty Analyst plays a key role in evaluating business and clinical requirements, assessing workflows, and implementing system improvements to enhance application performance and efficiency.
Key Responsibilities
- Provide daily support for EPIC applications, including configuration, upgrades, and system enhancements
- Analyze clinical and operational needs to recommend solutions that improve functionality and reduce costs
- Conduct and document workflow assessments to identify functional requirements
- Design and execute test plans for software patches and system updates
- Maintain accurate records of testing activities and outcomes
- Manage incidents, changes, and service requests using established protocols
- Deliver on-call support for application-related issues across clinical departments
- Collaborate with cross-functional teams to integrate systems and align with organizational goals
- Communicate technical requirements, software changes, and upgrade timelines clearly
- Lead small-scale projects or components of larger initiatives
- Coordinate planning around application release cycles
- Work independently with minimal supervision to resolve moderate to complex technical challenges
- Earn trust through clear communication of policies, procedures, and technical rationale
Required Qualifications
- Proven experience with EPIC platforms, particularly Epic Cupid, including hands-on build and configuration work
- Background in cardiology or clinical operations with strong understanding of healthcare workflows
- Ability to assess business needs and recommend technology improvements
- Experience documenting functional requirements and system testing processes
- Strong knowledge of clinical application functionality and operational best practices
- Skill in collaborating with technical and non-technical stakeholders to achieve integration goals
- Track record of developing test strategies and maintaining detailed testing records
Preferred Qualifications
- Bachelor's degree in a related field
- Epic Radiant certification
- Direct experience supporting Epic Radiant
- Hands-on build experience within EPIC Radiant
Technical Environment
EPIC, EPIC Cupid, EPIC Radiant
Work Model
This is a fully remote position open to candidates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
Compensation and Benefits
The salary range for this role is $91,416.00 to $152,380.80. Additional compensation may include shift differentials, on-call pay, overtime, premium incentives, or bonus opportunities based on eligibility. Comprehensive benefits include medical, dental, and vision coverage; paid time off and sick leave; paid parental and family caregiver leave; disability and life insurance; 401k/403B with employer match; tuition assistance up to $5,250 per year; student debt repayment support up to $10,000; certification reimbursement; free continuing education; pet insurance; legal resources; and emergency backup care.
Organizational Values
The organization is committed to diversity, inclusion, and belonging, with a mission to improve health every day. It maintains a tobacco-free environment and ensures equal opportunity for all employees, reflecting the diverse communities it serves.
