Responsibilities
- Serve as the primary HR partner to designated country portfolios, advising leadership on workforce strategy, structure, and people-related risk
- Translate organisational and People strategy into actionable country-level plans
- Provide guidance on organisational design, workforce planning, reporting structures, and operating model alignment
- Support change management initiatives and transformation efforts within country teams
- Use HR metrics, dashboards, and workforce data to inform decision-making and drive continuous improvement
- Escalate strategic risks and complex matters appropriately to the Executive Head of People
- Partner with country leadership to conduct workforce planning aligned to growth projections
- Lead and coordinate recruitment processes for country portfolios, ensuring quality, diversity, and alignment to competency frameworks
- Support hiring managers in structured selection, interviewing, and decision-making processes
- Oversee onboarding to ensure effective integration of new hires into the organisation and culture
- Ensure consistent application of job architecture, grading frameworks, and role clarity standards
- Act as a trusted advisor on employee relations matters, including performance concerns, disciplinary processes, investigations, and conflict resolution
- Ensure compliance with local labour legislation in each supported country, working with local legal advisors, PEOs, or Employers of Record where required
- Provide guidance on employment contracts, policy interpretation, and HR risk mitigation
- Support grievance management processes and ensure fair, consistent application of policy
- Oversee offboarding processes, including exit interviews and compliance requirements
- Maintain accurate, confidential HR documentation and records
- Drive implementation of the organisation’s performance management framework across country portfolios
- Coach and equip managers to set objectives, provide feedback, and manage performance effectively
- Support development planning, coaching interventions, and targeted capability-building initiatives
- Partner with the Executive Head of People on succession planning and identification of high-potential talent
- Foster a high-performance culture rooted in accountability, clarity, and continuous improvement
- Champion organisational values and culture across supported countries
- Support employee engagement initiatives and feedback mechanisms
- Facilitate cross-country collaboration and team effectiveness initiatives
- Identify organisational climate trends and recommend appropriate interventions
- Promote inclusive practices and equitable people processes across geographies
- Provide input into compensation benchmarking aligned to global frameworks and local market standards
- Support salary review cycles and incentive processes at the country level
- Coordinate effectively with payroll providers, PEOs, or Employers of Record
- Contribute to the development and refinement of HR policies, SOPs, and toolkits
- Prepare HR reports, workforce analytics, and board-ready summaries as required
Requirements
- Honours Degree or Post Graduate Diploma in Human Resources, Organisational Psychology, Industrial Psychology, or related field
- Minimum of 8–10 years’ HR experience, with at least 5 years operating at a senior HR Business Partner or HR Lead level
- Demonstrated experience providing end-to-end HR leadership across multiple business units or countries
- Exceptional people skills and proven experience that include: Strong generalist HR capability across organisational design, talent management, employee relations, performance management, and compliance
- Ability to operate both strategically and hands-on
- Strong influencing and stakeholder management skills
- High cultural intelligence and ability to work across diverse environments
- Strong conflict resolution and mediation capability
- Ability to interpret HR data and translate insights into practical solutions
- Strong organisational skills and attention to detail
- High level of adaptability, resilience, and ability to manage competing priorities
- Ability to handle sensitive information with discretion and professionalism
Nice to Have
- Master’s Degree preferred
- Experience working across multiple African countries or emerging markets preferred
- Experience in high-growth or scaling organisations advantageous
- Experience working with remote or hybrid teams across multiple countries
- Experience in non-profit, social impact, education, or development sectors is advantageous
Benefits
- Salary is competitive and commensurate with experience
Work Arrangement
Remote (Worldwide) — Malawi, Tanzania
Team
Structure: The Senior HR Business Partner reports to the Executive Head of People and works closely with Country Directors, functional leaders, and the broader People team.
Additional Information
- The role is fully remote but must be based on the African continent
- International travel to field sites will be required at least every second month, or up to once a month
- Applications are reviewed on a rolling basis
- Imagine Worldwide is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status
