Phiture is hiring a Senior Enterprise Account Manager

Phiture is hiring a Senior Enterprise Account Manager to serve as the primary point of contact, consultant, and advocate for several of our largest global enterprise clients. You'll manage and grow these high-value partnerships, ensuring client success while driving revenue growth.

What You'll Do

• Serve as the primary point of contact for assigned global enterprise brands, fostering strong, trust-based relationships.
• Build and nurture long-term, high-value partnerships that drive both client success and revenue growth.
• Act as a strategic consultant to clients, offering expert guidance on eCommerce best practices, performance optimization, and the Pacvue software suite.
• Analyze client data to uncover insights and opportunities for improvement, recommending solutions aligned with client objectives.
• Partner with clients on joint strategy sessions, presenting data-driven recommendations and ensuring the execution of effective eCommerce strategies.
• Identify areas for up-sell and cross-sell opportunities within existing accounts to drive revenue growth.
• Partner with internal teams, including Sales, Customer Success, Product, and Marketing, to advocate for client needs and ensure seamless service delivery.
• Collaborate with leadership to develop strategies that align client objectives with Pacvue’s product roadmap and strategic vision.
• Regularly track and report on client performance, providing analysis and actionable recommendations to drive improved results.
• Monitor key performance indicators (KPIs) to ensure client success, using data insights to proactively suggest adjustments.
• Prepare and deliver presentations to executive-level audiences, influencing decisions and securing buy-in on new strategies.
• Effectively negotiate and sign contracts for renewals or expansion opportunities within your book of business.

What We're Looking For

• 5+ years of experience in an Account Management, Client Success, or Consulting role.
• Proven experience working with large, global enterprise clients and managing high-stakes partnerships.
• Experience with assigned Sales or Revenue targets, and the proven ability to consistently meet and exceed goals.
• Highly analytical with the ability to interpret complex data, extract actionable insights, and drive strategic decision-making.
• Exceptional communication and presentation skills, with the ability to effectively influence executive-level audiences.
• Strong problem-solving skills and the ability to prioritize and manage multiple competing priorities.
• A strategic thinker who can proactively identify opportunities for growth and continuously improve client outcomes.
• Comfortable with change and capable of thriving in a fast-paced, dynamic environment.

Nice to Have

• Experience ideally in eCommerce, digital advertising, or SaaS.

Team & Environment

You will partner with internal teams, including Sales, Customer Success, Product, and Marketing.

Benefits & Compensation

• Compensation: $155-$180k OTE (On-Target Earnings).
• Flexible Paid Time Off.
• Paid Holidays and Floating Holidays.
• Medical, Dental, Vision, FSA/HSA, Life Insurance and Pet Insurance.
• 401k with Employer Match.
• Take up to 2 Days of Paid Time Off to Volunteer with a 501c Organization.
• Paid Parental Leave.

Work Mode

This is a US Remote position.

Pacvue is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.