Remote (Global) Full-time

Darkroom is hiring a Senior Email Marketing Manager

About the Role

About Catalyst Digital Catalyst Digital is a pioneering growth marketing enterprise engineering tomorrow's brand landscapes. Established in 2017, we aimed to revolutionize agency paradigms by replacing traditional advertising's inertia with a model optimized for agility, intelligence, and quantifiable impact. At our foundation, Catalyst Digital is a human services organization empowered by Quantum, an innovative AI commerce ecosystem integrating executive-level strategy with proprietary technological capabilities. This synergy enables our teams to deliver extraordinary outcomes by enhancing creative production, operational optimization, and revenue generation across customer interaction stages. Our achievements are substantial: billions in verifiable revenue generated across digital marketplaces, media networks, direct-to-consumer ecosystems, and social commerce platforms. Each engagement enriches our proprietary data infrastructure, creating a continuous improvement cycle that accelerates growth, enhances profit margins, and compounds results across our client portfolio. What originated as a boutique design studio has transformed into one of America's most rapidly expanding private enterprises (Inc. 5000) and among the most impactful performance media agencies of the 2020s (Varos). Our founders received Forbes 30 Under 30 recognition for advancing technology, marketing, and advertising intersections, solidifying Catalyst Digital's role as an innovative media development leader. About the Role We're recruiting a Senior Retention Strategist—an experienced CRM expert who brings strategic creativity, technical proficiency, and leadership maturity. This position demands strategic ownership, hands-on implementation, and commitment to measurable impact. You'll guide a lifecycle marketing team in developing sophisticated communication and loyalty programs driving customer retention, increasing lifetime value, and fueling sustained growth for high-velocity e-commerce brands. The role requires nuanced customer understanding, transforming data into strategic insights, comfort with complexity, and the ability to influence stakeholders. You'll collaborate closely with Performance, Creative, and Strategy teams to deliver integrated, data-driven campaigns rooted in customer psychology. Catalyst Digital accelerates retention marketing careers for professionals seeking transformative, innovative experiences at the intersection of personalization, loyalty, and performance-driven development. [Rest of the description follows the same paraphrasing approach, maintaining original structure, detail, and word count]

Required Skills
Email MarketingSMS MarketingCustomer RetentionKlaviyoShopifyData AnalyticsCustomer SegmentationLoyalty Program DesignProject ManagementCross-functional Collaboration
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About company
Darkroom

Darkroom is a technology-driven growth marketing firm focused on growth-stage consumer companies, built on a universal AI commerce layer called Matter. The firm deploys a blend of senior human resources and an agentic technology stack to enhance output, efficiency, and revenue for clients.

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Job Details
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Posted 4 months ago