Responsibilities
- Set and drive a long-term vision for the SST office environment that raises the standard for how the space supports collaboration and organizational effectiveness.
- Design and implement effective space planning, facilities coordination, vendor management, inventory, and workplace logistics systems and practices.
- Direct the planning and coordination for hosting meetings and larger convenings, ensuring the experience consistently reflects a high level of preparation and operational excellence.
- Architect the standards, governance practices, and systems that determine how institutional knowledge is captured, maintained, and accessed across the network.
- Build systems and practices that reduce dependency on informal or siloed knowledge and support the continuity of excellent work across the organization.
- Design and cultivate a workplace environment and operational culture that helps people feel connected to one another and supported in doing high-quality work.
- Establish and reinforce community-building practices, workplace rhythms, and shared experiences that strengthen trust, recognition, and relationships across the SST office.
- Guide and coordinate staff culture efforts in partnership with the Office Coordinator and a team of 9+ cross-functional culture leaders, helping to create moments of connection and celebration.
- Create the structures and workflows that enable the Office Coordinator to operate with clarity, ownership, and increasing autonomy.
- Coach and develop the Office Coordinator, providing clear direction, consistent feedback, and the support they need to perform at a high level and grow and advance.
- Guiding and coordinating staff culture efforts in partnership with the Office Coordinator and a team of 9+ cross-functional culture leaders.
Requirements
- Skilled operator who thinks at the enterprise level
- Energized by both the planning and execution of great work
- Ability to bring structure to ambiguity
- Systemic thinker about how organizations function
- Confident management of multiple complex workstreams
- Experience in project management and operational leadership
- Leadership capacity and ability to create clarity, alignment, and momentum across competing priorities
Work Arrangement
Hybrid — Midtown Manhattan, Bronx, Brooklyn, Manhattan
Team
Structure: Reports to the Chief of Staff. Manages one direct report (Office Coordinator) and directs a 9+ person culture committee with cross-functional representatives.
Additional Information
- Full-time position
- Hybrid schedule requiring a minimum of three in-person days per week
- Travel to KIPP NYC campuses across the Bronx, Brooklyn, and Manhattan may be required
- Cadence and frequency of school visits determined by leadership team
