Requirements
- Bachelor's Degree in Business, Information Systems or equivalent experience.
- 9–12 years of experience in technical, financial, operational and/or related customer support service experience.
- 8+ years supervisory or management experience.
- Ability to analyze data to determine root cause of issues.
- Builds, maintains and strengthens cross functional relationships.
- Excellent organizational, time management, written and verbal communication skills.
- Structured problem solver with a commitment to operational excellence, with the ability to manage a wide range of key projects and initiatives simultaneously.
- Strong leadership skills in a fast- paced, high demand environment.
- Must be legally authorized to work in United States; Elite does not provide employment sponsorship for this position.
Benefits
- Competitive Compensation Package
- Comprehensive Healthcare Coverage (Health, Dental, Vision)
- Retirement Savings Plan with an Employer Contribution
- Professional Development Opportunities
- Time Off
- Wellness Initiatives
- Employee Assistance Program
- Generous Global Parental Leave
- Calm, free premium subscription
- Employee Discount Program
Work Arrangement
Remote (Worldwide)
Additional Information
- Ability to travel up 10–25% as business needs required.
- Role requires the following physical capacity: Sedentary: primarily desk/computer work.
