Temporal Technologies is hiring a Senior Developer Success Engineer to be the frontline technical expert for our developer community. You will help users deploy and scale Temporal in cloud-native environments, troubleshooting complex infrastructure issues, optimizing performance, and developing automation solutions.
What You'll Do
- Be a keen learner: work with cloud-native, highly scalable infrastructure spanning AWS, GCP, Kubernetes, and microservices; gain deep expertise in container orchestration, networking, and observability; hone programming skills in Go, Python, and Java for infrastructure automation, resilience engineering, and performance tuning.
- Be a passionate problem solver: debug complex infrastructure issues, optimize cloud performance, and enhance reliability for Temporal users; develop observability solutions (Grafana, Prometheus), improve networking (load balancing, DNS, ingress/egress), and automate infrastructure operations (Terraform, IaC); independently drive technical solutions and design infrastructure best practices.
- Be a great communicator: engage directly with developers, engineering teams, and product teams to understand infrastructure challenges; influence platform improvements, from enhancing observability tooling to developing self-service infrastructure solutions; serve as a bridge between developers and infrastructure to prioritize reliability, performance, and developer experience.
What We're Looking For
- 6+ years of experience as a developer, preferably fluent in one or more of the following languages: Python, Java, Golang, TypeScript.
- Experience with deployment and managing medium to large-scale architectures (e.g., Kubernetes or Docker).
- Experience with monitoring tools such as Prometheus and Grafana and troubleshooting performance and availability issues.
- Minimum of one year experience in an internal or external customer-facing role.
- Passion for helping others regardless of who they are or how they act.
- Experience working with or as part of remote teams.
- Strong written and verbal communication skills.
- Seek to understand first, lead with data, and rely on facts.
Nice to Have
- Previous experience in customer-facing positions such as a professional services consultant, solutions architect, customer engineer, etc.
- Experience with security certificate management and implementation.
- Ability to understand use cases and translate them into Temporal design decisions and architecture best practices.
- Technologies: EKS, GKE, Kubernetes, Prometheus, Grafana, OpenTracing, Terraform/Ansible/CDK.
Technical Stack
- Languages: Go, Python, Java
- Cloud Platforms: AWS, GCP
- Infrastructure & Ops: Kubernetes, Grafana, Prometheus, Terraform, IaC, EKS, GKE, OpenTracing, Ansible, CDK
Benefits & Compensation
- Compensation: $145,000 - $185,000 + equity: Eligible to participate in Temporal's equity plan
- Unlimited PTO, 12 Holidays + 2 Floating Holidays
- 100% Premiums Coverage for Medical, Dental, and Vision
- AD&D, LT & ST Disability, and Life Insurance (Standard & Supplemental Available)
- Empower 401K Plan
- $3,600 / Year Work from Home Meals
- $1,500 / Year Career Development & Learning
- $1,200 / Year Lifestyle Spending Account
- $1,000 / Year In-Home Office Setup (In addition to Temporal issued equipment)
- $500 / Year Professional Memberships
- $74 / Month Reimbursement for Internet
- Calm App Subscription for Mental Health & Wellness
- Paid Time Off (PTO) and Benefits outside the United States vary by country
Work Mode
This is a global position.
Temporal Technologies is an Equal Opportunity Employer. Temporal Technologies does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We embrace and celebrate differences and diversity.
