About the Role
The ideal candidate will lead initiatives that improve how design teams operate, ensuring consistency, efficiency, and strategic alignment across projects and platforms.
Responsibilities
- Lead the development and execution of operational strategies for design teams
- Establish scalable processes for design workflows and project delivery
- Collaborate with design, product, and engineering leadership to align goals
- Manage cross-functional initiatives that enhance design team productivity
- Oversee the implementation of design systems and tooling standards
- Identify bottlenecks in design operations and implement corrective measures
- Develop performance metrics to track design team effectiveness
- Coordinate resource planning and capacity management for design functions
- Facilitate communication between global design offices and central leadership
- Drive change management during organizational or process transitions
- Organize and lead regular operational reviews with design leadership
- Ensure design operations support product development timelines
- Integrate feedback loops from stakeholders into process improvements
- Manage vendor relationships related to design tools and platforms
- Support onboarding and training programs for new design hires
- Promote best practices in design operations across all levels
- Track industry trends in design operations and recommend innovations
- Maintain documentation for design processes and governance models
- Align design operations with company-wide OKRs and strategic goals
- Lead special projects related to design maturity and scalability
- Foster a culture of continuous improvement within design teams
- Ensure compliance with internal policies and external regulations
- Optimize budget allocation for design tools and operational needs
- Measure ROI of design operations initiatives
- Build dashboards and reporting tools for operational insights
Nice to Have
- Master’s degree in business, design, or organizational development
- 10+ years of experience in design or creative operations
- Leadership role in a design operations function at a tech company
- Experience managing global design teams
- Certification in project management (e.g., PMP)
- Familiarity with enterprise design collaboration tools
- Public speaking or conference presentation experience
- Published work or thought leadership in design operations
Compensation
Competitive salary and benefits package
Work Arrangement
Hybrid work model with flexibility based on role and location
Team
Part of a cross-functional product organization focused on design excellence and operational efficiency
About the Design Team
The design team is responsible for shaping the user experience across all digital products, combining creativity with research-driven insights to deliver intuitive and impactful solutions.
Growth and Impact
This role offers the opportunity to shape the future of design at scale, influencing how teams collaborate, innovate, and deliver value to users worldwide.
Available for qualified candidates requiring sponsorship
