Responsibilities
- Own the client relationship: build deep partnerships with C-suite, VPs, directors, and clinical leaders; run all client meetings, check-ins and QBRs.
- Lead outcomes: define success metrics, build adoption plans, and ensure our clients win
- Drive expansion: identify opportunities, ensure pilots are successful, demonstrate measurable ROI on the metrics our clients care about (e.g. hours saved, increased revenue, staff satisfaction).
- Playbook building: Build the playbook for how we consult and support our highest value accounts
- Be the voice of the client internally: translate real-world pain into roadmap priorities and ensure Sully ships what moves the needle for our clients
Requirements
- 6+ years in client-facing roles serving C-suite / VPs / Directors, running high-stakes meetings and influencing outcomes.
- Evidence you can create trust fast, deliver results, and keep executive stakeholders aligned.
- You operate like an owner and take extreme accountability.
- You’re metrics-driven, prioritize relentlessly, and own results end-to-end.
- Willingness to travel up to 20% for in-person client meetings and industry conferences
Nice to Have
- Preferred backgrounds: high-growth B2B startup experience, ex-founders, management consultants, and client-facing finance roles
Work Arrangement
Remote (Country) — UAE
Additional Information
- Willingness to travel up to 20% for in-person client meetings and industry conferences