The Senior Customer Solutions Architect at Hire Hangar plays a key role in driving technical pre-sales and deployment success for enterprise customers focused on AI readiness and unstructured data. You'll work closely with Sales, Product, Engineering, and customer stakeholders to design, demonstrate, and validate impactful solutions that meet complex infrastructure and compliance needs.
What You'll Do
- Partner with Sales to lead technical discovery and define clear POV success criteria
- Assess enterprise environments (on-prem, cloud, hybrid), including storage, file systems, IAM, security, and compliance requirements
- Design solution architectures supporting unstructured data scanning, classification, and AI-ready data preparation
- Deliver tailored demos and technical presentations to architects, security teams, and business stakeholders
- Lead end-to-end POV execution: installation, configuration, integrations, and outcome validation
- Troubleshoot deployment and performance issues while validating measurable value (accuracy, throughput, business impact)
- Support transition to production through documentation, internal handoff, and identification of expansion opportunities
What We're Looking For
- 5+ years in a customer-facing architecture or solutions role (Solutions Architect, Solutions Engineer, Sales Engineer, Customer-Facing Systems Engineer) within Tech, SaaS, or AI environments
- Strong understanding of enterprise infrastructure across hybrid/on-prem and cloud environments, including data movement and integration patterns
- Practical knowledge of security and IAM concepts, access models, and governance/compliance considerations
- Proven ability to lead technical discovery, communicate architectural trade-offs, and present to mixed technical and executive audiences
- Comfortable working hands-on within customer environments to implement and validate POV deployments
- AI literacy, including understanding AI readiness requirements and how data quality and governance impact AI outcomes
- Prior remote work experience and fluency with remote collaboration tools/platforms (Slack, Zoom, Google Workspace, Asana, or similar)
- Candidates must have ideally worked with US or UK-based companies
Nice to Have
- Experience with unstructured data platforms, storage systems, or data governance tooling
- Background supporting regulated industries and compliance-driven deployments
- Scripting or automation experience (Python, PowerShell) and/or Infrastructure as Code (Terraform or similar)
Technical Stack
- AWS, Azure, GCP, On-prem storage, File systems, Hybrid architectures, Identity models, IAM concepts, Access controls, Compliance frameworks, Python, PowerShell, Terraform, Slack, Zoom, Google Workspace, Asana
Benefits & Compensation
- Work with fast-growing global companies
- Build a long-term, remote career
- Competitive pay
- Real growth opportunities
Work Mode
- Remote (Hybrid with customers as needed)
- Flexibility within US Time Zones (EST–PST)
We are committed to equal employment opportunity regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, or disability.
