Responsibilities
- Support territory strategy and planning to improve vertical agreement, account use case targeting and execution
- Provide input to AE during the account planning process based on territory strategy and recommendation
- Ensure recommendation to territory strategy and account planning is aligned with Now Value principles
- Support customers to envision the value of a digital transformation and support development of strategy by partnering with rest of account team, customer and partners
- Interlock with SC & Specialist SC on Capability Roadmap for feedback and agreement and team based on engagement model
- Coach AEs, ADRs, ACE with foundational specialty solution area knowledge to identify specialty solution opportunities and help manage the sales cycle
- Customize the time allocation of responsibilities to the needs of the territory and account team and celebrate successes
- Champion diversity and belonging to contribute to an open and inclusive environment
Requirements
- 7+ years knowledge on return on investment of specialty solutions area to lead solution win
- Experience as an AE, or in alternative sales/customer service role
- Understanding of business sales processes
- Travel required: 30-50%
Nice to Have
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
Work Arrangement
Remote (Worldwide)
Additional Information
- Travel required: 30-50%
- Work personas: Flexible or Remote
- Export control regulations: For positions requiring access to controlled technology, ServiceNow may need to obtain export control approval from government authorities
- Equal Opportunity Employer: ServiceNow considers all qualified applicants without regard to protected categories such as race, color, creed, religion, sex, sexual orientation, national origin, ancestry, age, disability, gender identity, veteran status, etc.
- Accommodations: Reasonable accommodations available for candidates who need assistance during application process
