Oura is hiring a Senior Consumer Insights Manager, Product to deliver robust consumer insights that directly support our hardware product development and innovation pipeline. You will be responsible for translating consumer needs into actionable product insights and strategies, with end-to-end ownership of custom strategic market research.
What You'll Do
- Take ownership of a hardware product to maximize company impact and customer satisfaction by solving customer and business pain points.
- Craft a unique product story rooted in deep customer insights.
- Proactively identify and resolve product-related issues throughout the product lifecycle.
- Conduct market research, competitive analysis, and qualitative and quantitative user studies.
- Write and manage product requirements (PRD), regularly assess progress, and facilitate timely decision making.
- Support the entire product lifecycle from concept to end of life, working closely with engineering and design teams.
- Prioritize features, options, and product improvements - balancing cost, timeline, and experience tradeoffs.
- Effectively communicate priorities, plans, progress, and challenges to stakeholders across the organization.
- Work closely with a diverse team of designers, engineers, scientists, marketers, and analysts.
- Contribute to the vision, strategy, and roadmap for Oura’s hardware product portfolio.
- Support go-to-market readiness by developing compelling positioning and pricing.
What We're Looking For
- 5 years of experience in consumer insights or market research.
- At least 2 years specifically supporting a software product or platform at a technology company.
- Experience conducting consumer research during various stages of development life cycle from new early-stage ideation to post-launch evaluation.
- Experience in quantitative research methodologies, including survey design, consumer segmentation, data analytics, and behavioral data.
- Proficiency with research tools (e.g., survey platforms, like Qualtrics, Quantilope).
- Comfort with data analysis (using Excel, SPSS) and statistical methods.
- Energetic and passionate champion of the customer.
- Excellent written and verbal communication skills, with the ability to present complex insights in a clear, engaging, and impactful manner.
- Unmatched ability to get things done, move mountains, roll up your sleeves and unblock tricky situations with empathy, intelligence and drive.
Nice to Have
- Qualitative research experience.
- Experience with Tableau or Amplitude.
Technical Stack
- Qualtrics
- Quantilope
- Excel
- SPSS
- Tableau
- Amplitude
Team & Environment
You will be part of the Insights and Planning team, working closely with a diverse, talented team of designers, engineers, scientists, marketers, and analysts. You will also partner closely with software product management counterparts.
Benefits & Compensation
- Competitive salary and equity packages.
- Health, dental, vision insurance, and mental health resources.
- An Oura Ring of your own plus employee discounts for friends & family.
- 20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off.
- Paid sick leave and parental leave.
- Compensation: Region 1 $162,000 - $203,000; Region 2 $150,000 - $187,000; Region 3 $139,000 - $174,000 + equity packages.
Work Mode
This is a remote position open to candidates based in the New York, New York area.
Oura is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees.
