Medtronic seeks a Senior Clinical Specialist, Pain Interventions based in Tacoma, WA. In this field-based role, you will support our Neuromodulation Pain, Target Drug Delivery, and Interventional Therapies by providing clinical coverage across the territory. You will be a critical partner ensuring optimal patient outcomes through surgical support, troubleshooting, and education.
What You'll Do
- Represent Medtronic as a device specialist during surgical procedures, providing technical support, device selection, programming, and testing.
- Manage patients through all clinical phases and educate them on product features and benefits.
- Provide clinical support in surgeries, re-programmings, troubleshooting, and follow-ups in hospitals and clinics.
- Educate and train physicians, hospital personnel, and office staff on products and therapies.
- Respond promptly and professionally to device-related inquiries from customers and patients.
- Adhere to company policies and complete required event reporting and documentation using Medtronic technology tools.
- Manage inventory for case coverage, including timely transactions, cycle count accuracy, and product retrievals.
- Contribute to achieving quarterly goals by partnering with colleagues and communicating with leadership.
- Maintain a working knowledge of competitive products and regularly visit accounts to establish relationships.
- Place orders with customer service for pending purchase orders and product replacement.
- Ensure personal understanding of all applicable quality policies and system items.
- Assist Management and Sales Training in the education and training of new employees.
- Effectively utilize Excel, a mobile phone, an IPAD, a laptop, and/or a Samsung tablet.
- Manage business expenses and budget effectively.
- Function as a clinical leader within the territory and district, demonstrating autonomy and expert clinical acumen.
- Act as a key contact for complex case coverage and troubleshooting.
- Participate in territory business planning and align activities to support sales objectives.
- Act as a field trainer and mentor Associate Clinical Specialists and Clinical Specialists.
- Complete all new hire therapy trainings and corporate compliance training.
- Travel to cover district cases as needed.
What We're Looking For
- High School Diploma or GED with a minimum of 8 years of clinical or medical sales experience; OR
- Associate Degree with a minimum of 6 years of clinical or medical sales experience; OR
- Bachelor’s degree with a minimum of 4 years of clinical or medical sales experience.
- Valid driver's license and active vehicle insurance policy.
- Ability to reside within the territory and drive to multiple accounts.
- Required to function using healthcare universal precautions.
- Ability to serve as primary resource for clinical events, work weekends/evenings/nights, and engage in overnight travel.
- Ability to work efficiently and autonomously with little direction outside of clinical events.
- Ability to attend national meetings, district meetings, and other training.
- Ability to wear a 7-9 lbs protective lead apron for extended periods.
- Ability to lift up to 40 lbs.
- Ability to sit, stand, and/or walk for 8+ hours per day.
- Ability to bend/stoop, squat and balance frequently.
- Specific vision abilities: close vision, distance vision, depth perception, ability to adjust focus.
Nice to Have
- Bachelor's degree in a health care related field.
- Master’s degree.
- Registered nurse or HCP with experience in a sterile environment.
- Clinical experience with implantable neurological products and patient care.
- Experience in servicing medical personnel on product use.
- Experience with a medical device or pharmaceutical company, and clinical experience in neurology, neurosurgery, orthopedic, operating room, pain management, or home health care.
- Understands basic reimbursement and healthcare environment.
- Excellent organizational skills and ability to work under pressure.
Technical Stack
- Excel
- Mobile phone
- IPAD
- Laptop
- Samsung tablet
Team & Environment
This is a field-based role within a district/territory. You will report to a Clinical Specialist Manager.
Work Mode
This is a local-city based position requiring travel to multiple accounts within the Tacoma, WA territory.
Medtronic champions healthcare access and equity for all. We lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. We seek out and hire a diverse workforce at every level.
