Hybrid Full-time

Centene Management Company LLC is hiring a Senior Business Systems Analyst - CMDB

About the Role

Centene is hiring a Senior Business Systems Analyst to join our team. In this role, you will drive the collaboration between business and IT stakeholders to translate complex business requirements into comprehensive functional and non-functional technical specifications for the CMDB, ensuring alignment with strategic goals and solution design.

What You'll Do

  • Gather and validate business and technology requirements to establish scope, project impact, outcome criteria, and metrics.
  • Analyze and verify requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards.
  • Translate conceptual user requirements into clear functional requirements comprehensible to developers and the project team.
  • Create systems and business process models, specifications, diagrams, and charts to provide direction to developers and the project team.
  • Interpret user requirements into feasible options and communicate these back to business stakeholders.
  • Manage and track the status of requirements throughout the project lifecycle; enforce and redefine as necessary.
  • Communicate changes, enhancements, and modifications of business requirements to project managers, sponsors, and other stakeholders.
  • Plan and coordinate user acceptance testing (UAT).
  • Monitor and review levels of IT services specified in service-level agreements (SLAs) with the business.
  • Research, review, and analyze the effectiveness and efficiency of existing requirement gathering processes and develop enhancement strategies.
  • Maintain system protocols by writing and updating procedures.
  • Provide references for users by writing and maintaining user documentation; provide help desk support; train users.
  • Prepare technical reports by collecting, analyzing, and summarizing information and trends.
  • Clarify requirements and implement solutions that meet business needs.
  • Document business requirements and potential solutions for system functionality and reporting needs.

What We're Looking For

  • Bachelor's degree in a quantitative or business field (e.g., statistics, mathematics, engineering, computer science) or equivalent experience.
  • 4 – 6 years of related experience.

Nice to Have

  • Experience with Data Processing.
  • Knowledge of health care payer business functions and operations.
  • Knowledge of Agile Software Development and the Software Development Life Cycle.

Benefits & Compensation

  • Compensation range: $87,000.00 - $161,300.00 per year.
  • Competitive pay.
  • Health insurance.
  • 401K and stock purchase plans.
  • Tuition reimbursement.
  • Paid time off plus holidays.
  • Flexible approach to work with remote, hybrid, field or office work schedules.

Work Mode

This position follows a hybrid work model.

Centene is an equal opportunity employer.

Required Skills
CMDBServiceNowITILIT Service ManagementConfiguration ManagementData ModelingProcess ImprovementStakeholder ManagementRequirements GatheringAgile MethodologyReportingSQLScriptingProblem SolvingAnalytics
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About company
Centene Management Company LLC

A diversified, national organization providing healthcare services to 28 million members.

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Job Details
Category other
Posted 2 months ago