Optro seeks a Senior Business Applications Engineer to architect and scale the enterprise automation ecosystem that pairs process workflows with emerging AI technology. In this role, you'll transform how the business operates by partnering with cross-functional teams to identify high-impact automation opportunities and design end-to-end solutions.

What You'll Do

Apply knowledge of core enterprise platforms and emerging AI technology to build AI-powered automation for manual business processes.
Design and maintain integrations and orchestration layers using iPaaS automation platforms, REST APIs, and webhooks.
Apply generative and agentic AI to automated workflows to support data-driven reasoning and improve how processes interpret, route and act on business data.
Partner with business and technical stakeholders to translate automation and AI capabilities into well-scoped initiatives with clear success metrics and delivery plans.
Research, evaluate, and adopt emerging AI and automation technologies, including agentic patterns and platform-native AI features, to ensure solutions remain practical, secure and aligned with business needs.
Continuously assess capabilities within existing enterprise platforms to identify opportunities to replace custom solutions with native or lower-complexity features.
Ensure responsible and compliant use of AI, working with Security, Legal, and IT to address data governance, access controls, and risk management.

What We're Looking For

8+ years of experience administering and supporting enterprise business systems and SaaS platforms.
Strong knowledge of SaaS enterprise applications and system administration fundamentals.
Experience with iPaaS and workflow automation platforms, such as Workato, n8n, or similar tools, used to build and operate cross-system automations.
Experience designing and implementing API-based integrations, with practical knowledge of REST APIs, webhooks and authentication methods.
Working knowledge of AI technologies, including generative AI and LLM-based capabilities and how they can be applied to SaaS business processes.
Familiarity with common SaaS business processes, such as lead-to-cash, quote-to-cash, procure-to-pay and people operations.

Technical Stack

Salesforce, Workday, Netsuite
Workato, n8n
REST APIs, webhooks
Generative AI, Agentic AI, MCP servers

Team & Environment

You will be partnering with GTM, Finance, Product, HR and other cross-functional teams.

Benefits & Compensation

$200/mo for anything that enhances your life (Live Your Best Life)
Comprehensive employee health coverage
401K with match (US) or pension with match (UK)
Competitive compensation & bonus program
Flexible Vacation (US exempt & CA) or 25 days (UK)
Time off for your birthday & volunteering
Employee resource groups
Opportunities for team and company-wide get-togethers

Work Mode

This is a global remote position.

Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.