Remote (Global) Full-time

Infiterra is hiring a Senior Business Analyst

About the Role

Join Infiterra as a Senior Business Analyst, a role at the intersection of product strategy and technical delivery. You will be instrumental in translating business needs into clear technical requirements for our SaaS platform. This is not a documentation-only role; you will actively shape solutions alongside Product Managers and Engineers.

What You'll Do

  • Own the analysis and definition of business and functional requirements for product initiatives, from discovery through delivery.
  • Translate business needs into clear user stories, acceptance criteria, and technical requirements ready for sprint execution.
  • Collaborate closely with engineering teams during backlog refinement, sprint planning, and delivery to ensure shared understanding and feasibility.
  • Work with APIs, integrations, and data flows, understanding how systems interact and where constraints exist.
  • Act as a bridge between product, engineering, and business stakeholders, ensuring alignment and clarity at all stages.
  • Challenge assumptions and propose better solutions, balancing business value, technical feasibility, and scalability.
  • Support solution design by validating requirements against the existing architecture and SDLC practices.
  • Contribute to continuous improvement of product discovery, requirements quality, and delivery processes.
  • Monitor key product metrics and use data to propose process and product improvements.

What We're Looking For

  • 4+ years of experience as a Business Analyst or Product Owner in a SaaS or software product environment.
  • Exceptional analytical and problem-solving skills, with a structured and pragmatic mindset and the ability to break down complex business problems.
  • Experience producing user stories, use cases, process diagrams, and acceptance criteria.
  • Proven experience working closely with engineering teams delivering in agile, sprint-based frameworks.
  • Strong understanding of the SDLC and how requirements translate into technical implementation.
  • Solid understanding of API concepts, integrations, and technical documentation.
  • Clear communication skills and the confidence to challenge both business and technical stakeholders when needed.

Nice to Have

  • Experience in B2B SaaS or platform products.
  • Familiarity with complex domain models, workflows, or multi-tenant systems.
  • Exposure to cloud-based architectures and integration-heavy ecosystems.

Team & Environment

You will be part of the Product team, working side-by-side with product owners, developers, and stakeholders.

Benefits & Compensation

  • Work-from-anywhere scheme (travel and work).
  • Flexible working hours.
  • Health and life insurance program.
  • Learning & development budget.
  • A passionate, international, and supportive team.

Work Mode

This is a global remote position.

As part of our commitment to diversity in the workforce, Infiterra is dedicated to Equal Employment Opportunity, ensuring that all individuals are treated with respect and consideration without regard to race, color, national origin, ethnicity, gender, disability, sexual orientation, gender identity, or religion.

Required Skills
Business AnalysisRequirements GatheringProcess ModelingStakeholder ManagementAgile MethodologiesUser Story CreationData AnalysisProject DocumentationUAT Coordination
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About company
Infiterra

Infiterra’s B2B SaaS platform helps IT Distributors and Managed Service Providers (MSPs) automate and grow their subscription business. With 100+ customers in 75 countries, recognized for innovation and global impact.

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Job Details
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Posted a month ago