USA; Brooklyn, NYC Hybrid USD 100,000 – 120,000 / year

Propel is hiring a Senior Brokerage Operations Associate

About the Role

This position is responsible for overseeing key aspects of brokerage operations, including trade execution, account management, regulatory compliance, and cross-functional coordination to ensure accuracy and efficiency in daily activities.

Responsibilities

  • Manage daily trade settlement and reconciliation processes
  • Monitor account activity for compliance with regulatory standards
  • Support onboarding of new clients and transition of accounts
  • Collaborate with compliance teams to maintain audit readiness
  • Resolve operational discrepancies in a timely manner
  • Ensure accurate processing of corporate actions and dividends
  • Assist in improving operational workflows and reducing error rates
  • Coordinate with custodians and third-party service providers
  • Maintain documentation for operational procedures and controls
  • Respond to internal and external inquiries related to brokerage services
  • Track and report on key performance metrics for operations
  • Facilitate communication between client service and trading teams
  • Review new account applications for completeness and accuracy
  • Support system upgrades and technology implementations
  • Identify risks in operational processes and recommend solutions
  • Ensure adherence to licensing and regulatory requirements
  • Assist in month-end and quarter-end closing procedures
  • Participate in cross-training to support team scalability
  • Maintain data integrity across multiple platforms
  • Escalate complex issues to senior management when necessary

Nice to Have

  • Series 7 and Series 63 licenses
  • Experience with automated clearing house (ACH) and wire processes
  • Knowledge of margin accounts and lending operations
  • Prior experience in a client-facing operations role
  • Exposure to fintech or digital brokerage platforms

Compensation

Competitive salary and benefits package

Work Arrangement

Hybrid work model with office and remote flexibility

Team

Collaborative team within the brokerage operations division

Technology Environment

  • Work within a modern tech stack including cloud-based operations platforms, automated reconciliation tools, and secure data portals
  • Regular interaction with development teams during system enhancements and reporting tool updates

Growth Opportunities

  • Pathways for advancement into operational leadership or specialized functional roles
  • Access to professional development programs and industry certifications

Not available for this position

About company
Propel

Propel builds technology that strengthens the social safety net by helping people who receive government benefits manage their finances more effectively.

The company's flagship product, the Propel app, allows users to check their EBT balance instantly, track transactions, and receive deposit alerts. It also offers security features like EBT card locking and fraud monitoring to protect benefits.

Beyond balance checking, the app provides exclusive savings on groceries, phone plans, and utilities, along with access to job opportunities, policy updates, and financial resources tailored to low-income households.

For over 10 years, Propel has served millions of Americans across all U.S. states except Iowa and Montana, as well as Washington D.C., Puerto Rico, the U.S. Virgin Islands, and Guam.

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Job Details
Department New Ventures
Category other
Posted 2 months ago