Malaysia Remote (Country)

Razorpay Software Private Limited is hiring a Senior Associate, Growth Operations

This role is designed for someone passionate about operational excellence and growth enablement. You will work at the intersection of data, process, and strategy to support scalable business expansion. Your primary focus will be refining workflows, ensuring data integrity, and enabling teams with tools and insights that accelerate performance.

Key Responsibilities

  • Design and manage operational frameworks that support scalable growth initiatives
  • Collaborate with sales, marketing, and product teams to identify inefficiencies and implement process improvements
  • Own data quality across growth systems, ensuring consistency, accuracy, and timely reporting
  • Develop dashboards and metrics to track key performance indicators and operational health
  • Lead cross-functional projects that remove friction from customer acquisition and retention workflows
  • Translate business requirements into system configurations and operational playbooks

What We’re Looking For

Successful candidates will combine analytical rigor with practical problem-solving. You should be comfortable working with large datasets, mapping complex processes, and influencing stakeholders across departments. Experience in SaaS or fintech environments is a plus, as is familiarity with CRM platforms, analytics tools, and automation systems. A proactive mindset and the ability to operate independently are essential.

Required Skills
Customer SuccessCommunicationOrganizationDocumentationCRMPipeline Management
About company
Razorpay Software Private Limited
Razorpay is one of India’s leading full-stack financial technology companies, powering the way businesses move, manage, and grow money. It processes $180+ billion in annualized transactions and powers businesses across India, Singapore, and Malaysia.
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Job Details
Department Business Operations
Category other
Posted 4 months ago