itD is hiring a Senior Analyst, GTM & Operations (6153)

itD is seeking a Senior Analyst, GTM & Operations to support the execution and operational management of advertising partner programs. This role is pivotal in ensuring the successful delivery of go-to-market (GTM) initiatives by coordinating cross-functional efforts, managing operational workflows, and supporting issue resolution across the partner ecosystem. The ideal candidate will bring strong experience in sales or partner operations and a track record of supporting complex program execution, managing stakeholder communications, and contributing to data-driven operational improvements. Location: Remote – Austin preferred (aligned to PST/EST time zones) Annual Salary: $98,800 to $112,900, depending on experience. We provide comprehensive medical benefits, a 401k plan, paid holidays, and more. Please note that we are only considering direct W2 candidates at this time, as we are unable to offer sponsorship. Responsibilities - Support end-to-end execution of advertising partner investment and incentive programs, ensuring alignment with GTM timelines and deliverables - Coordinate with cross-functional teams (Engineering, Legal, Marketing, Sales, Partnerships) to support program execution and readiness - Track project deliverables, identify risks, and escalate issues as needed to ensure timely resolution and successful outcomes - Manage inbound ticketing partner incentive requests and escalations from internal and external stakeholders, ensuring clear communication and timely follow-up - Collaborate with technical teams to support system enhancements, including participation in User Acceptance Testing (UAT) and validation of new features - Develop and maintain program documentation, reporting, and collateral to support internal alignment and external partner communications - Analyze operational data to identify trends, surface insights, and contribute recommendations to improve program performance and efficiency - Support process improvement initiatives by identifying inefficiencies and contributing to automation and system enhancement efforts Internal Responsibilities - Attend regular internal practice community meetings - Collaborate with your itD practice team on industry thought leadership - Complete client case studies and learning material (blogs, media material) - Build out material to contribute to the Digital Transformation practice - Attend internal itD networking events (in person and virtual) - Work with leadership on career development opportunities Required Qualifications and Skills - 5+ years of experience in Project Management, Sales Operations, or Partner Operations within a technology environment - Experience supporting cross-functional programs and coordinating multiple workstreams across business and technical teams - Strong project coordination skills, including tracking deliverables, managing risks, and supporting issue resolution - Hands-on experience with CRM systems (Salesforce preferred), including deal tracking, lead/opportunity management, and partner workflows - Experience managing or supporting technical support cases and navigating system/process issues - Experience supporting GTM launches or operational program rollouts - Strong analytical skills with experience using data to identify trends and inform recommendations - Advanced proficiency in Excel or Google Sheets and experience building reports or dashboards - Exceptional written and verbal communication skills with strong attention to detail Preferred Qualifications and Skills - Experience with deal registration programs, partner incentives, or sales operations functions - Familiarity with enterprise sales processes, including partner-led and direct sales motions - Experience working in large-scale, global, or matrixed organizations - Exposure to Deal Desk, incentives programs, or sales process optimization - Experience collaborating with Engineering, Product, or Data teams on system enhancements Education Bachelor’s degree in Business, Technology, or a related field required.