Zillow Group is seeking a Senior Analyst, Compliance Monitoring to support the build and scaling of a modern compliance monitoring program that integrates AI-driven analysis with human review. This strategic and hands-on role focuses on operationalizing and governing technical monitoring outputs, ensuring they are accurate, explainable, and aligned with regulatory and compliance frameworks.
What You'll Do
- Execute and enhance compliance monitoring activities within established frameworks.
- Review calls, documents, digital interactions, and other communications for adherence to regulatory and internal compliance requirements.
- Validate the quality and consistency of monitoring outcomes, including reviews performed by other team members or generated by AI models.
- Translate legal and regulatory requirements into measurable monitoring criteria and test logic.
- Support and operate compliance monitoring workflows that leverage AI models with human-in-the-loop validation.
- Analyze and interpret AI outputs to assess monitoring effectiveness.
- Design, test, and maintain prompt logic and review criteria used in AI-enabled compliance monitoring workflows.
- Identify gaps or trends in AI-generated data and recommend adjustments to monitoring logic or review processes.
- Evaluate and support alignment of AI-supported monitoring with existing compliance risk assessments and governance standards.
- Configure, maintain, and enhance technical platforms used to execute compliance monitoring, including Databricks, Airtable, Excel, and related tooling.
- Manage large, complex datasets flowing from AI systems and operational platforms.
- Develop scalable data structures, workflows, and reporting mechanisms to support ongoing monitoring and issue tracking.
- Ensure data integrity, traceability, and auditability of monitoring results.
- Produce clear, accurate, and audience-appropriate reporting for compliance leadership, business partners, and senior stakeholders.
- Synthesize quantitative monitoring results with qualitative compliance analysis.
- Support governance, issue escalation, and remediation tracking through structured reporting.
What We're Looking For
- 5+ years of experience in a compliance, risk, data, analytics, or systems analyst role, preferably in a regulated environment.
- Strong understanding of compliance monitoring frameworks and how testing, issue identification, and reporting fit into broader compliance programs.
- Comfortable working with large datasets and technical platforms, with the ability to independently build and maintain monitoring infrastructure.
- Experience or demonstrated aptitude in working with AI-generated outputs, including understanding performance metrics and their practical implications.
- Able to bridge technical execution and regulatory intent, ensuring monitoring approaches are both analytically sound and compliance-appropriate.
- Highly detail-oriented, with strong judgment and a structured approach to problem-solving.
- Effective communicator who can explain complex data and technical concepts to non-technical stakeholders.
Technical Stack
- Databricks
- Airtable
- Excel
Team & Environment
The Zillow Group Compliance team designs, builds, and operates operational compliance programs. The Compliance Monitoring function is a critical second-line program.
Benefits & Compensation
- In California, Connecticut, Maryland, Massachusetts, New Jersey, New York, Washington state, and Washington DC: $76,200.00 - $121,800.00 annually.
- In Colorado, Hawaii, Illinois, Minnesota, Nevada, Ohio, Rhode Island, and Vermont: $72,500.00 - $115,700.00 annually.
- Eligible for equity awards based on factors such as experience, performance and location.
Work Mode
This is a remote position. U.S. employees may live in any of the 50 United States, with limited exceptions.
Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
