About the Role
Lead the integration of artificial intelligence across group benefits operations by shaping strategy, guiding execution, and ensuring alignment with business goals, regulatory standards, and customer needs.
Responsibilities
- Define and execute AI strategy tailored to group benefits products and services
- Collaborate with business leaders to identify high-impact AI use cases
- Oversee end-to-end delivery of AI-driven solutions from concept to deployment
- Ensure AI initiatives comply with data privacy and regulatory requirements
- Translate technical capabilities into business value for non-technical stakeholders
- Partner with data science and engineering teams to build scalable models
- Monitor performance and ROI of AI implementations
- Champion ethical AI practices and governance frameworks
- Lead change management to support AI adoption across departments
- Develop roadmaps for integrating AI into underwriting, claims, and customer service
- Evaluate emerging AI technologies for potential application
- Maintain alignment with enterprise technology standards
- Facilitate workshops to gather requirements and prioritize opportunities
- Drive cross-functional alignment between IT, actuarial, and operations teams
- Manage vendor relationships for third-party AI tools and platforms
- Ensure solutions are user-centric and improve customer experience
- Report progress and insights to senior leadership
- Establish KPIs to measure effectiveness of AI programs
- Promote a culture of innovation and continuous learning
- Stay current with industry trends in AI and insurance technology
Compensation
Competitive salary and benefits package
Work Arrangement
Hybrid
Team
Part of the enterprise innovation and digital transformation unit
About the Team
This role is embedded within a forward-thinking team focused on digital innovation and transformation across core insurance functions.
Why This Role Matters
AI is reshaping how benefits are underwritten, managed, and delivered. This position plays a pivotal role in ensuring responsible, effective adoption across the organization.
Not available
