Responsibilities
- Own the commercial relationship, empowering Braze utilization and value, resulting in achieving upsell and renewals targets
- Acquire and maintain best-in-class product knowledge and industry trends
- Proactively analyze customer product usage and identify growth opportunities
- Effectively communicate customer feedback to the Braze product team
- Cross-department collaboration, including but not limited to Success, Sales, Product, Legal, and Marketing
- Coordinate resources to drive feature adoption
- Work with Account Executives and other Success Partners to seamlessly transition clients from pre-sales, through onboarding, and into ongoing Service usage
Benefits
- Comprehensive Total Rewards package
- Equity grants of restricted stock (RSUs)
Team
Structure: Commercial owner of a portfolio of Braze’s growth customers
Additional Information
- For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $68,100 and $94,600/year, with an expected On Target Earnings (OTE) between $136,200 and $189,100/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.
- This role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.
