Sydney, NSW On-site Full-time

Kaseya is hiring a Senior Account Manager

Responsibilities

  • Quota Ownership: Take full ownership of a revenue target, consistently meeting and exceeding quota through upsell, cross-sell, and expansion within your customer base.
  • Account Expansion: Proactively engage with existing customers to uncover growth opportunities, leveraging Kaseya’s full suite of products to maximise account value.
  • Customer Relationship Management: Build and maintain strong relationships with key decision-makers, positioning yourself as a trusted advisor while aligning their needs to Kaseya’s solutions.
  • Strategic Sales Execution: Develop and execute tailored account plans, including regular check-ins and business reviews, to drive pipeline, identify risks, and unlock new revenue opportunities.
  • Adoption & Growth: Monitor product usage and adoption metrics, proactively addressing gaps and using insights to drive expansion strategies and increase customer lifetime value.
  • Revenue Performance: Maintain a strong pipeline, accurately forecast revenue, and consistently deliver against monthly, quarterly, and annual sales targets.
  • Collaboration: Partner closely with Customer Success, Sales, and other internal teams to ensure seamless delivery, maximise retention, and support ongoing account growth.
  • CRM Management: Leverage Salesforce to manage pipeline, track account activity, and maintain accurate forecasting and reporting.

Requirements

  • Proven experience in a quota-carrying sales role (Account Management, Account Executive, or similar), ideally within a technology or SaaS environment
  • Demonstrated track record of consistently meeting or exceeding sales targets
  • Strong commercial mindset with a focus on revenue growth and account expansion
  • Ability to thrive in a fast-paced, performance-driven environment
  • Highly motivated, competitive, and resilient with a strong drive to succeed
  • Excellent communication, negotiation, and stakeholder management skills
  • Proficiency in CRM tools (Salesforce) for pipeline management and forecasting
  • Strong analytical skills with the ability to interpret data and drive strategic decisions

Additional Information

  • Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.
Required Skills
CRM Tools
About company
Kaseya
Kaseya is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide.
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Posted 14 days ago