Zayo is looking for a Senior Account Manager to support existing and prospective accounts needing our fiber infrastructure services. In this role, you will develop customer relationships and drive sales of Mobile Infrastructure, Fiber, Transport, IP, SD-WAN, Edge, and Security services to the Zayo Large Enterprise Segment, achieving sales and revenue growth targets through consistent account management.
What You'll Do
- Generate sales revenue by actively promoting Zayo products and services to targeted account patches.
- Present proposals and manage customers through a strategic sales process.
- Prospect accounts in On Net or Near Net buildings and large, multi-location, high-bandwidth accounts nationally and internationally.
- Maintain current business relationships, securing existing revenue on long-term commitments while selling to net new accounts.
- Apply knowledge of customers, industry, and services to achieve revenue objectives.
- Work within the Sales team to develop account strategy, solution design, and relationship management on targeted accounts.
- Manage a high volume of work while maintaining a high degree of responsiveness.
- Track, analyze, and report on sales performance and activities in Salesforce and other reporting tools.
- Provide accurate and timely forecasts of sales opportunities and maintain records of customer activity.
- Coordinate closely with other departments to ensure customer satisfaction is maintained and revenue objectives are met.
- Work collaboratively as part of a team while performing as an individual with minimal supervision.
What We're Looking For
- A Bachelor’s degree or equivalent combination of education and experience.
- A minimum of five (5) years of high-volume sales experience managing large account patches.
- Proven ability to build relationships and strong financial acumen.
- Quick learner who collaborates well with others.
- Excellent verbal and written communication skills.
- Exceptional customer service and relationship-building skills.
- Excellent time management and organizational skills.
- A sense of urgency and desire to rapidly accelerate results and career.
- Excellent interpersonal skills, approachability, and the ability to present data effectively.
- High tolerance for ambiguity and ability to work successfully in a matrix management model.
- Strong understanding of account management and the strategic selling process.
- Effective problem-solving and interpersonal skills.
- Excellent knowledge of Microsoft Excel and PowerPoint.
- Excellent understanding of Network value propositions, especially Mobile Infrastructure design, Fiber Infrastructure, Transport, IP, SD-WAN, and Security services.
- Ability to travel as required by customers.
Nice to Have
- Experience with Salesforce.
Team & Environment
You will work within the Sales team, developing account strategy and managing relationships on targeted accounts.
Benefits & Compensation
- Compensation: $63,100 - $84,200 USD annually.
- Excellent Health, Dental & Vision Insurance.
- Retirement 401(k) Savings Plan.
- Generous paid time off policy including paid parental leave.
Zayo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.
