Rockefeller Philanthropy Advisors seeks an experienced Senior Account Executive - Client Manager to manage and grow strategic client relationships. This role blends client-facing leadership with internal coordination, ensuring the delivery of high-value solutions and measurable business outcomes within a dynamic environment.
What You'll Do
- Serve as the primary strategic contact for assigned clients, fostering strong executive-level relationships.
- Plan, organize, and facilitate client meetings, including strategic and tactical sessions.
- Monitor and report operational metrics related to client health, such as adoption, satisfaction, and retention.
- Coordinate with internal teams—including Product and Operations—to address client needs and drive improvements.
- Assist with escalations or challenging client requests, ensuring timely resolution.
- Drive new business growth through expansion and upsell initiatives with existing clients.
- Manage client onboarding, training, renewals, and retention processes.
What We're Looking For
- 10+ years of professional experience in client relationship management, account management, or sales.
- Bachelor’s degree or equivalent experience managing client relationships.
- Strong leadership, communication, and presentation skills; comfortable engaging at all decision-making levels.
- Proven success in building and growing client relationships while achieving business objectives.
- Ability to multitask, prioritize, problem-solve, and work independently.
- Adept at navigating client feedback, maintaining positive relationships, and driving client satisfaction.
- Team-oriented, flexible, and able to perform under pressure while exercising sound judgment.
Nice to Have
- Strong business acumen and financial services knowledge.
Team & Environment
You will coordinate with internal teams—including Product and Operations—in a collaborative, curiosity-driven work environment.
Benefits & Compensation
- Competitive base salary of $130,000–$160,000 per year.
- Opportunities for career growth and professional development.
- Comprehensive benefits including medical, dental, and vision coverage.
- Participation in strategic initiatives that impact client success and company growth.
Work Mode
This is a remote position open to candidates located in the United States.
Rockefeller Philanthropy Advisors is an equal opportunity employer.
