Gurgaon, India Remote (City) Full-time

Ashfield MedComms is hiring a Scripting Senior Manager

About the Role

Serve as the senior technical authority and hands-on programmer for complex online surveys, ensuring robust scripting, quality governance, and seamless integration with downstream data processes while guiding team development and in-house capability growth.

Responsibilities

  • Act as the lead technical subject matter expert for the scripting function, overseeing advanced survey programming including logic, routing, validation, quotas, and user experience.
  • Directly develop and program highly complex online surveys using Confirmit, implementing custom logic, advanced routing, validation rules, quality checks, and issue resolution.
  • Evaluate emerging survey technologies, AI-driven research tools, and automation possibilities to identify practical improvements in scripting efficiency, quality, and scalability.
  • Serve as the primary escalation point for technical challenges, risks, and quality issues across ad hoc, tracking, Pathfinder, Ignite, syndicated, and other quantitative studies.
  • Conduct early technical assessments of complex questionnaires to evaluate scripting feasibility, identify risks, and propose optimized survey design approaches.
  • Support the shift from outsourced to blended/in-house delivery by analyzing scripting complexity, identifying readiness gaps, flagging resourcing or capability risks, and documenting lessons learned.
  • Design and implement a structured upskilling program for the scripting team, focusing on advanced programming needs such as conjoint analysis, segmentation, trackers, and syndicated studies.
  • Provide technical leadership, coaching, and quality feedback to scripting managers and executives, with potential line management responsibilities as the team expands.
  • Collaborate closely with Research, Project Management, Data Processing, Dashboarding, and Analytics teams to ensure scripting designs enable accurate data flow and downstream reporting.
  • Advise internal stakeholders on best practices, technical feasibility, risks, and solutions, clearly communicating technical aspects to non-technical audiences.

Work Arrangement

Remote — Gurgaon

About Inizio Ignite

Inizio Ignite is the global advisory partner for health and life sciences, encompassing connected expertise across Research Partnership, Putnam, Vynamic, and STEM. Guided by purpose, passion, and precision, we collaborate with clients to ignite impact, accelerate performance, and deliver lasting change for patients. By uniting strategy, insights, and innovation with a unique depth and breadth of expertise, we drive transformation and shape the future of health. Company Descriptor Inizio Ignite is the global advisory partner for health and life sciences, encompassing connected expertise across Research Partnership, Putnam, Vynamic, and STEM. Guided by purpose, passion, and precision, we collaborate with clients to ignite impact, accelerate performance, and deliver lasting change for patients. By uniting strategy, insights, and innovation with a unique depth and breadth of expertise, we drive transformation and shape the future of health. Our Research Partnership healthcare market research team provides research and insights to inform and power healthcare decisions. Serving a variety of clients across the lifecycle, our expertise includes data, research & insights (proprietary syndicated and custom research) and brand tracking (ATU). Proudly part of Inizio – the market-leading commercialization partner for health and life sciences. From early-stage development to loss of exclusivity, we simplify complexity, unlock value, and make collaboration seamless at every pivotal moment – supporting confident, insight-driven decisions that move innovation forward.

About company
Ashfield MedComms
A global leader in the medical communications space with a portfolio of clients across medical affairs, publications and commercial. Part of Inizio Medical.
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Job Details
Department Data Management & Dashboard Delivery (DMD)
Category other
Posted 20 days ago