Remote (Global)

Virtua Health is hiring a Scheduling Specialist-Complete Weight Management Call Center

Responsibilities

  • Manages patient scheduling flow by accurately recording surgical procedures and related documentation.
  • Serves as the primary point of contact for coordinating patient admissions and surgical appointments.
  • Notifies supervisors of operational issues and supports resolution efforts.
  • Manages high-volume communications with strong customer service focus.
  • Keeps medical records updated, prepares stat reports, inputs data into multiple systems, and generates reports as needed.
  • Ensures office supplies and equipment are available and functional.
  • Supports onboarding of new team members in scheduling and data entry procedures.
  • Provides backup coverage for team responsibilities when necessary.

Benefits

  • Medical, prescription, dental, and vision insurance coverage
  • Flexible spending accounts for health and dependent care expenses
  • 403(b) retirement savings plan; 401(k) availability subject to collective bargaining
  • Paid time off
  • Paid sick leave in compliance with state and local regulations
  • Short-term disability benefits
  • Optional long-term disability coverage
  • Life insurance for employees and dependents
  • Supplemental life and accidental death & dismemberment (AD&D) insurance
  • Tuition assistance program
  • Employee assistance program offering free counseling services

Compensation

$18.16 - $26.95 per hour, with variation based on experience, internal equity, and market data

Work Arrangement

100% Remote (Worldwide)

Work Arrangement

Remote (Worldwide)

Other

  • Hourly Rate: $18.16 - $26.95
  • The actual salary/rate will vary based on applicant’s experience as well as internal equity and alignment with market data.
  • Work Shift: 1st Shift (United States of America)
  • Total Weekly Hours: 40
  • Employment Type: Employee
  • Employment Classification: Regular
  • Remote Type: 100% Remote

Not specified

Required Skills
SchedulingCustomer ServiceCall Center OperationsElectronic Health Records (EHR)Medical TerminologyHIPAA ComplianceTime ManagementCommunication SkillsProblem SolvingMicrosoft Office Suite
About company
Virtua Health
Virtua Health is a Magnet-recognized health system ranked by U.S. News and World Report, providing wellness, prevention, specialist care, and life-changing care. It operates five hospitals, seven emergency departments, seven urgent care centers, and over 280 other locations, serving South Jersey with a team of over 14,000 colleagues including over 2,850 doctors, physician assistants, and nurse practitioners. It is committed to community well-being through programs like Eat Well food access, telehealth, home health, rehabilitation, mobile screenings, paramedic programs, and is affiliated with Penn Medicine and the Children's Hospital of Philadelphia.
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Job Details
Category other
Posted 7 months ago