As an SAP Support Consultant – MM & PM at DyFlex Solutions, you will provide functional support for SAP S/4HANA and ECC systems, focusing on Materials Management and Plant Maintenance modules. This is a customer-facing, remote role requiring problem-solving, collaboration with technical teams, and adherence to SAP best practices within a high-performing support team.
What You'll Do
- Provide functional SAP MM and PM support across Incidents, Service Requests and Minor Enhancements
- Diagnose, troubleshoot and resolve SAP application issues in a timely and customer-focused manner
- Analyse business requirements and translate them into effective SAP solutions and configurations
- Support key MM processes including Procurement, Inventory Management, Valuation and Logistics Invoicing
- Support PM processes including Master Data, Maintenance Planning, Work Orders, Notifications and Preventive Maintenance
- Assist with system enhancements, testing, documentation and deployment activities
- Deliver clear communication to stakeholders regarding issue status, resolution paths and outcomes
- Collaborate with technical teams for debugging, transport management and root cause analysis
- Maintain high-quality functional documentation and knowledge base articles
- Ensure solutions align to SAP best practices and DyFlex delivery standards
- Support ongoing system optimisation and continuous improvement initiatives
- Participate in on-call or after-hours support where required (as part of a roster)
What We're Looking For
- Proven experience supporting SAP MM and PM modules in ECC and/or S/4HANA environments
- Strong understanding of end-to-end Materials Management and Plant Maintenance business processes
- Experience working in an SAP Application Support or AMS environment
- Ability to analyse issues independently and recommend pragmatic, fit-for-purpose solutions
- Excellent communication skills with the ability to engage effectively with business users
- Experience working with tickets, SLAs and support tools (e.g. ServiceNow, Jira, SAP Solution Manager)
- Strong documentation and knowledge-sharing mindset
- A proactive, customer-centric approach with a strong sense of ownership
Nice to Have
- Exposure to integration points with FI, CO, PP or WM/EWM is highly regarded
- SAP MM and/or PM certification preferred but not essential
- Experience supporting multiple customers or industries is beneficial
Technical Stack
- SAP S/4HANA
- SAP ECC
- SAP Solution Manager
- ServiceNow
- Jira
- BTP
- Joule
Benefits & Compensation
- Work with SAP’s latest technologies on cloud such as S/4HANA, BTP and Joule
- Flexible and supportive work environment including the ability to work from anywhere in Australia or New Zealand
- Competitive remuneration
- Novated lease
- Birthday leave
- Salary packaging
- Wellbeing programme
- Additional purchased leave
- Company-provided laptop
- Comprehensive SAP training and certifications
- Join a renowned organisation delivering projects to some of APAC's leading enterprises
Work Mode
Remote work with flexibility to work from anywhere in Australia or New Zealand
DyFlex is committed to providing a safe, flexible and respectful environment for staff free from all forms of discrimination, bullying and harassment. We are proud of our diverse and inclusive team.
