Sangoma Technologies is hiring a Sales/Solutions Engineer to combine deep product knowledge with strategic sales acumen. In this remote role, you will enable channel partners and drive deals by acting as a trusted technical advisor, uncovering customer needs, and developing tailored solutions.
What You'll Do
- Partner with Account Executives, Channel Managers, and VARs to develop winning sales strategies and solution proposals.
- Lead technical discovery sessions to identify business challenges and map Sangoma solutions to measurable outcomes.
- Deliver high-impact technical presentations, demos, and webinars to both technical and non-technical audiences.
- Translate complex solution capabilities into clear business value propositions.
- Serve as the technical authority during the sales process, ensuring solution designs meet expectations.
- Architect end-to-end communication solutions leveraging Sangoma’s UCaaS, CCaaS, CPaaS, PBX, SIP trunking, and connectivity portfolio.
- Create proposal-ready solution designs, including network architecture and integration plans.
- Support RFPs, technical proposals, and competitive positioning.
- Work closely with internal teams to ensure seamless handoff from sales to delivery.
- Enable Sangoma’s partner ecosystem through technical training, co-selling, and deal support.
- Participate in joint sales calls, events, and workshops to strengthen partner relationships.
- Provide feedback to Product Management, influencing roadmap priorities.
- Represent Sangoma as a technical thought leader at trade shows and industry conferences.
- Stay informed on market trends, competitor solutions, and emerging technologies.
- Develop a deep understanding of the competitive landscape and equip sales teams to win deals.
- Actively contribute to sales growth by supporting teams through the full sales cycle.
What We're Looking For
- 3 to 5+ years in Sales Engineering, Pre-Sales, or Solutions Consulting within UCaaS, CCaaS, CPaaS, or telecommunications.
- Proven track record supporting channel-driven or enterprise sales models.
- Deep understanding of VoIP, SIP, PBX systems (Switchvox, Asterisk, PBXact), SBCs, and networking fundamentals (QoS, VLANs, NAT, firewalls).
- Strong ability to translate technical features into business benefits for C-level and non-technical buyers.
- Excellent presentation and storytelling skills to influence stakeholders.
- Experience working collaboratively with Account Executives, VARs, and distributors to close complex deals.
- Organized, responsive, and able to balance multiple opportunities in a fast-paced environment.
- Must be authorized to work in the United States full-time for any employer.
Nice to Have
- Certifications: SIP, VoIP, Asterisk, CompTIA Network+, or CCNA.
- Hands-on familiarity with CRMs (Salesforce, HubSpot) and sales collaboration tools.
- Knowledge of API integrations, automation workflows, and hybrid communication environments.
- Bachelor’s degree in Engineering, Computer Science, or a related field, or equivalent hands-on experience.
Technical Stack
- VoIP, SIP, PBX systems (Switchvox, Asterisk, PBXact)
- SBCs, Networking fundamentals (QoS, VLANs, NAT, firewalls)
- UCaaS, CCaaS, CPaaS, SIP Trunking
- CRMs (Salesforce, HubSpot), API integrations
Team & Environment
Partners with Account Executives, Channel Managers, VARs, and internal teams.
Benefits & Compensation
- Salary: $90,000 to $125,000
- Health, Vision, Dental insurance
- Long & Short term Disability
- Flexible PTO plan
- Company Holidays
- Employee stock option plan after one year.
- Entrepreneurial work environment partnered with high-growth career opportunities
Work Mode
This is a remote position for candidates based in the United States.
Sangoma Technologies is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.
