Zirous is looking for a Salesforce Implementation Consultant to lead full-cycle client implementations and optimize Salesforce environments. You will play a vital role in utilizing Salesforce expertise to streamline business processes, ensure optimal customer experience, and integrate Salesforce with various systems.
What You'll Do
- Manage a portfolio of client projects from start to finish, including timeline, communications, meeting coordination, training plan creation, and project sign-off.
- Lead Technical Requirements and business analysis gathering sessions; collaborate to provide documentation around design, customizations, integration, data migration, and testing.
- Act as the Technical Architect to deliver well-architected and secure solutions that best leverage the Salesforce platform.
- Customize and configure Salesforce to meet business requirements, including creating custom objects, fields, page layouts, workflow rules, process builder flows, and validation rules.
- Oversee data quality, integrity, and security within the Salesforce platform.
- Provide user support and training to ensure effective utilization of Salesforce.
- Manage user profiles, roles, permissions, and sharing settings to ensure proper data security and access controls.
- Create and maintain reports, dashboards, and analytical insights.
- Collaborate with client IT teams to integrate Salesforce with other systems and tools.
- Perform regular system maintenance, including monitoring system health, applying updates, and managing third-party integrations.
- Maintain accurate and up-to-date documentation of customizations, processes, and best practices.
- Utilize professional discretion to make technical decisions that guide projects to achieve goals with minimal oversight.
- Deliver modules within a workstream from a technical perspective, including customization and programming.
- Develop code consistent with specifications and perform unit testing.
- Complete complex configurations for Salesforce features that are not common or basic.
- Proactively research, learn, and apply new technology and methods to solve tasks.
- Build roadmaps for future enhancements based on current configurations.
- Adhere to best practices, perform peer code reviews, and ensure appropriate design patterns are followed.
- Work closely with the Director of RevOps to ensure successful project implementation.
- Effectively communicate with the Director of Resource Management regarding time allocation on projects.
- Provide expert hands-on technical support, consultation, and coaching to clients.
- Provide technical support and share Salesforce ecosystem expertise with internal team members.
What We're Looking For
- Must be comfortable working in a consulting/client-facing environment.
- Must be available to work during typical business hours, with variation across U.S. time zones based on client locations.
Technical Stack
- Salesforce (SFDC)
- Salesforce DX (SFDX)
Team & Environment
Works closely with the Director of RevOps. Communicates with the Director of Resource Management.
Work Mode
This role is hybrid and open to candidates located in the United States.
