About the Role
The ideal candidate will maintain and enhance Salesforce platforms, streamline business processes, and provide technical support to users across departments.
Responsibilities
- Administer and maintain Salesforce CRM environments
- Configure custom objects, fields, workflows, and automation tools
- Support user onboarding, training, and ongoing assistance
- Troubleshoot system issues and implement timely resolutions
- Maintain data quality through regular audits and cleanup
- Develop and manage reports and dashboards for business units
- Collaborate with stakeholders to gather system requirements
- Implement security settings and user permission structures
- Monitor system performance and recommend improvements
- Assist with integration of third-party applications
- Document system configurations and procedural guidelines
- Manage change control and deployment processes
- Ensure compliance with data privacy standards
- Optimize Salesforce usage across departments
- Participate in project planning and timeline estimation
- Support testing for system updates and new features
- Track and resolve support tickets efficiently
- Maintain version control for configuration changes
- Stay current with Salesforce platform updates and best practices
- Contribute to continuous improvement initiatives
Compensation
Competitive salary and benefits package offered
Work Arrangement
Remote position with flexible scheduling options
Team
Collaborative environment within a small, agile technology team
Why This Role Matters
This position plays a central role in ensuring efficient use of Salesforce across the organization, directly impacting operational effectiveness and user satisfaction.
Growth Opportunities
Opportunities exist to expand responsibilities and contribute to broader technology initiatives as the platform evolves.
Not available for this role
