About the Role
This role provides essential administrative and operational support to the sales team by managing customer interactions, processing orders, maintaining data accuracy, and ensuring efficient communication across departments to drive customer satisfaction and sales effectiveness.
Responsibilities
- Process customer orders accurately and in a timely manner
- Respond to client inquiries via phone and email
- Maintain up-to-date customer account information
- Coordinate shipments and track delivery status
- Assist sales representatives with proposal preparation
- Update CRM systems with customer interactions
- Monitor inventory levels and report discrepancies
- Facilitate communication between customers and internal departments
- Track sales performance metrics and generate reports
- Support onboarding of new clients
- Manage documentation for contracts and agreements
- Handle returns and resolve billing issues
- Provide administrative support for sales meetings and events
- Ensure compliance with company policies and procedures
- Follow up on outstanding customer requests
- Assist in pricing validation and quote generation
- Maintain confidentiality of sensitive business data
- Collaborate with logistics for order fulfillment
- Update product databases with current information
- Escalate complex issues to appropriate teams
- Track warranty claims and service requests
- Support audit preparation with accurate recordkeeping
- Improve customer satisfaction through prompt service
- Identify opportunities to streamline support processes
- Adapt to changing priorities in a fast-paced environment
Compensation
Competitive salary and benefits package offered.
Work Arrangement
Full-time position with potential for hybrid or remote work based on location and business needs.
Team
Part of a dynamic sales operations team supporting field representatives across multiple regions.
Why Join Us
- Opportunities for professional growth within a global organization
- Inclusive culture that values diverse perspectives
- Commitment to innovation and improving healthcare outcomes
- Supportive environment with resources for employee development
- Recognition programs that celebrate team and individual achievements
Our Commitment to Diversity and Inclusion
- We believe diverse teams drive innovation and better decision-making
- Equal opportunity employer regardless of race, gender, or background
- Active employee resource groups supporting inclusion
- Policies designed to foster a respectful and equitable workplace
- Ongoing training to promote awareness and belonging
Not available for this position.
