Responsibilities
- Promote safety protocols across customer and manufacturing sites
- Serve as the regional expert and advocate for data quality in Salesforce
- Assist in sales operations, logistics, pricing, and reporting tasks
- Develop and maintain strong, trust-based relationships with customers and internal teams
- Contribute to a global organization with strong local presence
- Perform all required safety tasks as directed by the site, including safety activities, audits, and safety shares on and off customer sites
- Advocate and model a safety-first culture in all actions
- Provide timely and accurate support to the Sales team, including preparation of reports, quotations, and service documentation
- Ensure efficient processing of customer requests to support smooth regional operations
- Develop and maintain strong, trust-based relationships with customers, suppliers, and colleagues
- Use system information to proactively update Sales teams on product despatches and order status
- Monitor deliveries from manufacturing plants and third-party suppliers, advising when expediting is required
- Collaborate with Freight and Order Fulfilment teams to meet customer delivery requirements
- Prepare Forward Order Approvals (FOAs) and obtain relevant approvals
- Maintain internal systems including CRM (Salesforce), debtors, CFR, and ERP pricing
- Support and train the regional Sales team as Salesforce Super User
- Monitor data quality and pipeline accuracy as Salesforce Super User
- Participate in monthly Super User meetings as Salesforce Super User
- Assist with customer price management and pricing administration in ERP
- Prepare information for business review meetings and consolidate monthly customer reports
Benefits
- Safety-first environment and mindset
- Competitive Total Reward Packages
- Flexible work options
- Learning and Development focus with education assistance
- Paid Parental Leave
- Global and local recognition programs
- EAP for you and your family
- Community Involvement Program
Compensation
Competitive Total Reward Packages
Work Arrangement
Remote (City/Region)
Team
Works closely with Sales, Logistics, Freight, and Order Fulfilment teams.
Why Join?
- Safety-first environment and mindset
- Competitive Total Reward Packages
- Flexible work options
- Learning and Development focus with education assistance
- Paid Parental Leave
- Global and local recognition programs
- EAP for you and your family
- Community Involvement Program
Hiring Process
- Candidates must have the right to work in the country of employment
- May be required to complete pre-employment checks relevant to the role
Diversity & Inclusion
- Equal opportunity employer
- Committed to creating a diverse, inclusive, and respectful workplace where everyone feels valued and supported to be their best
Other
- Candidates must have the right to work in the country of employment
- May be required to complete pre-employment checks relevant to the role
- Candidates based in or willing to work in Newcastle, Mount Thorley, and Mackay are encouraged to apply
- Application deadline: 24 June 2026
Candidates must have the right to work in the country of employment
