Home Instead is hiring a Sales Representative to guide families and clients through their first conversations about in-home, non-medical care. You'll connect with potential clients primarily by phone to understand their needs and explain how we help them age well at home.
What You'll Do
- Manage a steady flow of inbound and outbound calls with potential clients and their families.
- Listen deeply to client needs and match them to the right care solutions.
- Clearly communicate our services, ask for commitment, and schedule follow-up consultations.
- Meet or exceed individual and team sales metrics, including call volume, conversion rates, and quality standards.
- Use CRM tools such as Salesforce to track activity and follow up consistently.
What We're Looking For
- 3+ years of phone-based sales or customer service experience (inbound and outbound).
- Bachelor’s degree or equivalent professional experience.
- Experience in a high-volume call center environment.
- Thrive in a metrics-driven environment and are motivated by meeting goals and earning incentives.
- Empathetic communicator who can balance compassion with confident sales execution.
- Experience working remotely, managing your time effectively, and staying connected to a virtual team.
Nice to Have
- Experience in home care, healthcare, or senior services is a strong plus.
Technical Stack
- Salesforce
Team & Environment
Reports to Sales Manager.
Benefits & Compensation
- Compensation: $19.90 – $22.10 hourly + equity
- Equity
- 401K with up to a 4% match
- Medical, dental and vision coverage including a zero cost plan for employees
- Short Term Disability, Long Term Disability and Life Insurance are fully employer paid
- Voluntary additional Life Insurance option
- Generous time off program
- Employee Assistance Program
- Mental health benefits
- Wellness program
- Discount program
Work Mode
This is a fully remote position.
Honor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, political affiliation or belief.
