Responsibilities
- Guide clients in choosing promotional items that match their brand identity, marketing goals, and event requirements.
- Oversee the full order process, including sourcing products, coordinating with vendors, placing orders, tracking shipments, and ensuring delivery.
- Work closely with suppliers based in the United States to secure favorable pricing and on-time order fulfillment.
- Deliver consistent post-sale support to current clients, responding to promotional product needs and maintaining high satisfaction.
- Develop and sustain trusted relationships with clients to foster repeat business and enduring partnerships.
- Keep informed about developments in the U.S. promotional products industry, including emerging trends, new products, and supplier updates.
Responsibilities
- Assist clients in selecting promotional products that align with their branding, marketing, and event needs.
- Manage the entire order lifecycle: product sourcing, vendor communication, order placement, tracking, and delivery.
- Collaborate with U.S.-based vendors and suppliers to ensure competitive pricing and timely fulfillment.
- Provide ongoing support to existing customers, addressing promotional needs and ensuring satisfaction.
- Build and maintain strong client relationships to encourage repeat business and long-term partnerships.
- Stay current with industry trends, product innovations, and vendor offerings within the U.S. promotional product market.
