The Sales Operations Manager at Monks plays a key role in driving productivity and efficiency across the sales function. You'll partner with Growth and Revenue leadership to streamline workflows, maintain accurate pipeline records, and deliver data-driven insights that enhance decision-making and revenue growth.
What You'll Do
- Manage sales data integrity, including CRM administration, and ensure accurate pipeline recordkeeping
- Perform outreach and qualification activities for inbound leads
- Develop, implement, and refine sales processes and best practices to improve team efficiency
- Partner with Growth and Revenue leadership to create and track key performance indicators (KPIs) and sales goals
- Analyze sales data to identify trends, opportunities, and areas for improvement
- Support resource allocation for new business opportunities
- Lead cross-functional projects to enhance sales tools, automation, and reporting capabilities
What We're Looking For
- Bachelor’s degree in Business, Finance, Marketing, or a related field
- 3-5 years experience in sales operations, sales enablement, or a related role
- Strong proficiency with CRM systems (e.g., Salesforce, HubSpot) and sales analytics tools
- Excellent analytical and problem-solving skills with attention to detail
- Strong communication and project management abilities
- Ability to work collaboratively with cross-functional teams in a fast-paced environment
Nice to Have
- Experience in and/or knowledge of the digital marketing industry
Technical Stack
Salesforce, HubSpot, CRM systems, sales analytics tools
Team & Environment
You’ll report to Growth and Revenue leadership and work within a globally diverse and inclusive culture that values personal well-being, equity, and entrepreneurial growth. Monks supports diversity through employee resource groups such as S4 Melanin, Pride.Monks, and Cultura.Monks, and maintains an authentic commitment to DEI and sustainable growth.
Benefits & Compensation
- Excellent, full coverage medical, dental, and vision insurance
- Generous PTO
- 15 company-wide holidays
- 401k with company contribution
- Paid parental leave
- Work-life balance with an emphasis on personal well-being
- Career growth in a disruptor space & entrepreneurial opportunities within the Monks network
- A globally diverse & inclusive culture with employee resource groups such as S4 Melanin, Pride.Monks, Cultura.Monks, and more!
- Authentic commitment to DEI efforts and sustainable growth
Compensation: $69,000—$81,000 USD
Work Mode
This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details, including the number of required office days, will be in accordance with the company’s then-current RTO policy, which is subject to change from time to time.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.
