Create a Job Alert is seeking a detail-oriented and strategic Sales Operations Manager to join our growing team. You will be instrumental in enabling our sales organization to perform at its best by improving processes, optimizing tools, analyzing data, and ensuring cross-functional alignment. You’ll serve as the backbone of the sales team—removing friction, improving visibility, and helping leadership make informed decisions.
What You'll Do
- Evaluate, refine, and document sales workflows to ensure efficiency and consistency.
- Identify bottlenecks and implement solutions to shorten the sales cycle.
- Partner with leadership to design and roll out scalable processes as the organization grows.
- Manage and maintain document and process integrity.
- Own day-to-day management and optimization of the CRM system (Salesforce).
- Ensure pipeline accuracy, data integrity, and adoption across all sales teams.
- Build and maintain dashboards for leadership to track KPIs, pipeline health, and performance.
- Support quarterly and annual forecasting processes with data-driven insights.
- Conduct win/loss analysis and trend reporting to inform strategic planning.
- Support onboarding of new sales hires with process training and tool setup.
- Develop training guides, playbooks, and resources to drive consistency across the team.
- Act as a subject matter expert for sales tools and processes.
- Collaborate with Marketing to ensure lead management, campaign tracking, and attribution are seamless.
- Partner with Finance on sales compensation tracking, quota setting, and revenue reconciliation.
- Work with Execution & Delivery and Operations teams to align handoffs and customer lifecycle processes.
- Evaluate, implement, and manage sales technology stack.
- Continuously identify opportunities to streamline workflows through automation and integrations.
- Provide ad hoc analysis and insights to support sales strategy initiatives.
- Lead or support special projects such as territory planning, account segmentation, or incentive design.
- Act as a trusted advisor to sales leadership on operational improvements.
What We're Looking For
- Bachelor’s degree in Business, Finance, Marketing, or related field (or equivalent experience).
- 5-10 years of experience in Sales Operations, Revenue Operations, or Business Operations.
- Strong proficiency with CRM systems (Salesforce).
- Advanced Excel/Google Sheets and data analysis skills.
- Excellent communication skills with the ability to present insights clearly.
- Strong problem-solving mindset, highly organized, and detail oriented.
Nice to Have
- Experience with BI tools (Tableau, Power BI, Looker) is a plus.
Technical Stack
- Salesforce
- Excel/Google Sheets
- Sharepoint
- Tableau, Power BI, Looker
Team & Environment
You will report directly to the VP, Sales.
Benefits & Compensation
- $150,000 - $180,000 annual salary
- Full range of medical, financial, and/or other benefits
- A bonus and/or long-term incentive units may be provided as part of the compensation package
Work Mode
This is a fully remote position open to candidates located anywhere in the United States.
We’re engineers, makers, and problem-solvers who thrive on tackling complex challenges and delivering solutions that keep industries moving forward. If you’re driven, collaborative, and ready to make an impact, we’d love to hear from you.
IEM does not discriminate against any applicant based on any characteristic protected by law.
