brightwheel is hiring a Sales Operations Lead to join as a high-impact, senior individual contributor. In this principal-level role, you will partner directly with senior leadership to drive strategic projects, optimize go-to-market strategy, and leverage AI and automation to accelerate forecasting and decision-making.
What You'll Do
- Act as a principal strategic partner to the Director of Sales Ops and senior GTM leadership.
- Drive strategic projects spanning multiple product lines, including building a multi-product selling motion and expanding into new verticals.
- Partner with Sales, Marketing, Finance, and Operations to align on go-to-market strategy, planning, and execution.
- Drive best-in-class use of AI and automation across SalesOps processes for forecasting, pipeline insights, and reporting.
- Lead and manage change across the GTM organization, ensuring new initiatives are operationalized effectively.
- Build and deliver executive-ready analyses and recommendations grounded in quantitative and qualitative insights.
- Partner with senior leadership to define priorities, track business performance, and identify levers for growth.
What We're Looking For
- 5-7+ years of professional experience.
- 3-4+ years in Sales Operations, Revenue Operations, or related roles.
- Experience in a high-growth or startup environment.
- Exposure to multi-product or multi-segment sales structures.
- Strong working knowledge of Salesforce, Sigma, and other sales/GTM systems and analytics tools.
- Proven ability to influence at all levels using a data-driven and consultative approach.
- Demonstrated success leading cross-functional projects with measurable business impact.
- Deep, applied experience leveraging AI tools and automation frameworks to improve forecasting, modeling, and data workflows.
- Highly analytical, organized, and able to balance strategic thinking with hands-on execution.
Technical Stack
- Salesforce
- Sigma
Team & Environment
This is a high-impact, senior individual contributor position with no direct reports. You will report to the Director of Sales Ops, Ariana.
Work Mode
This position is open to candidates located within the United States.
Brightwheel is committed to creating a diverse and inclusive work environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
