United States of America Remote (Country) Full-time $63k- $78k annually

Yelp, Inc is hiring a Sales Manager - SMB Outbound Sales (Remote - Western Region)

About the Role

Lead and develop a high-performing team of 10–15 Account Executives in a remote, high-volume outbound sales setting. This role is responsible for driving consistent performance by guiding representatives through daily activity management, call coaching, and strategic feedback to exceed revenue targets.

Key Responsibilities

  • Oversee team performance in a cold calling environment, ensuring adherence to activity goals and sales KPIs
  • Conduct regular call reviews, live call shadowing, and one-on-one coaching sessions to improve selling techniques and close rates
  • Lead team meetings, training sessions, and performance reviews to maintain engagement and accountability
  • Analyze sales metrics to identify trends, adjust strategies, and increase conversion efficiency
  • Ensure accurate representation of digital advertising products, pricing, and policies during client outreach
  • Promote a culture of continuous learning, inclusivity, and professional development

Qualifications

  • Minimum of one year managing inside sales teams in a high-activity outbound environment
  • Experience selling digital solutions to small and medium-sized businesses
  • Proficiency with Salesforce CRM and data-driven performance management
  • Strong communication and organizational abilities, with a focus on coaching and team growth
  • Bachelor’s degree or at least three years of customer-facing sales experience with a high school diploma or GED
  • Proven ability to lead in a fast-paced, remote-first workplace

Work Environment

This is a remote position open to candidates residing in the Western Region of the United States within the Pacific, Mountain, or Arizona time zones. The role does not support applicants based in the Bay Area.

Compensation & Benefits

Base salary range: $63,000 – $78,000 annually. Additional compensation includes performance-based incentives and access to an employee stock purchase plan. Comprehensive benefits package includes full medical, vision, and dental coverage from day one, 15 days of accrued PTO, 12 paid holidays, one floating holiday, and up to 14 weeks of parental leave. Additional perks include a monthly wellness subsidy, work-from-home reimbursement, flexible spending account, 401(k) plan, and ongoing support for professional growth.

Company Values

Committed to diversity, inclusion, and equitable hiring practices. The organization supports individuals with disabilities, values authenticity, and fosters a collaborative culture. Equal opportunity employment is strictly upheld, with consideration for candidates regardless of race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital status, veteran status, or medical condition. Reasonable accommodations are provided as needed.

Required Skills
Salesforce CRMInside SalesOutbound SalesSMB SalesCold CallingSales Team ManagementQuota AchievementCoaching and MentoringPerformance Metrics AnalysisData-Driven Sales Salesforce CRMInside SalesOutbound SalesSMB SalesCold CallingSales Team ManagementQuota AchievementCoaching and MentoringPerformance Metrics AnalysisData-Driven Sales
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About company
Yelp, Inc
Come join us to help millions of people connect with local businesses on Yelp. Come as you are and become who you want to be.
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Job Details
Department Sales & Customer Success
Category management
Posted 2 months ago