BioPak is hiring a Sales Manager (#34498) to play a pivotal role in our mission-driven, startup environment. This is a data-driven leadership position responsible for owning critical business metrics while building, coaching, and leading a high-performing sales team. You'll directly impact the company's path to $10M ARR by combining traditional sales leadership with systematic metric ownership.
What You'll Do
- Own and report weekly on 3 critical business metrics: NP Growth & Conversion, Physician Supply Activation, and Speed to First Interview.
- Lead, develop, and manage a team of 3 direct reports (growing to 5-7 within 12 months), including Sales Development Reps, Sales Representatives, and Physician Recruiters.
- Hire, onboard, and train new team members as the company scales to 300+ monthly contracts.
- Establish physician recruitment function including processes, scripts, tracking systems, and performance metrics.
- Set team targets that directly support the 3 owned metrics.
- Monitor CRM usage and pipeline health to improve match rates and speed.
- Create sales scripts, email templates, and follow-up systems that optimize for quality matches.
- Conduct regular 1-on-1s and team huddles focused on performance metrics.
- Collaborate cross-functionally with Marketing, Operations, and Technology directors on shared metrics and platform optimization.
- Provide weekly executive reporting with clear insights on obstacles, trends, and resource needs.
- Use data insights to continuously optimize matching processes and team performance.
- Contribute to quarterly planning based on sales metric trends and market feedback.
What We're Looking For
- 5+ years of sales experience with at least 2+ years in sales leadership roles.
- Experience selling to individuals or small businesses in fast transaction scenarios.
- Experience with the US market.
- Proven track record hiring, managing, and developing inside sales and/or SDR teams.
- Data-driven management style with experience using metrics to drive team performance.
- Coaching excellence, especially transforming customer service reps into top sales performers.
- CRM expertise and sales tracking best practices.
- Excellent English communication - both verbal and written for US market.
- Systematic thinking and process orientation.
- Experience with cross-functional collaboration.
- Analytical reporting experience providing insights beyond basic activity metrics.
- Performance accountability and track record of taking ownership for business results.
- Professional leadership style that respects hierarchy while encouraging innovation.
- Collaborative approach and growth mindset.
- Mission alignment with healthcare access and NP independence goals.
Nice to Have
- Marketplace or two-sided platform experience.
- Startup or entrepreneurial background; experience building systems, processes, and training guides.
- Background in customer success or retention-focused sales models.
Technical Stack
- CRM
Team & Environment
You will lead and develop a team of 3 Direct Reports (growing to 5-7 within 12 months), including sales professionals such as Sales Development Reps (SDRs), Sales Representatives, and Physician Recruiters. You will report directly to the Founders, operating within a mission-oriented, purpose-driven, and innovation-focused startup culture.
Work Mode
This is a fully remote position. All work is performed in a remote / work-from-home (WFH) environment.
