Buckman International is hiring a Sales Executive

About the Role

Role details below.

Responsibilities

• Overseeing and maintaining the relationship with the account to ensure customer satisfaction and address any issues that arise
• Developing and implementing sales strategies to increase revenue
• Preparing regular sales reports and forecasts to track performance and inform strategic decisions
• Providing exceptional customer service by responding promptly to inquiries and resolving concerns
• Managing the relationship with the customer in a manner that makes Buckman attractive and prevents attrition
• Conducting business reviews
• Preparing service reports on customer-requested subjects and frequency
• Engaging in customer entertainment such as lunch, dinner, and team-building exercises
• Providing savings projects to customers
• Responding to service calls as needed
• Data mining for issues as requested
• Bringing savings projects to the customer to help improve their process (target: >10% of sales each year)
• Proposing chemical and/or digital solutions to lower customers’ costs
• Identifying process changes and assisting customers with implementation
• Optimizing applications or process variables/controls
• Reaching annual sales targets by increasing volumes or obtaining new applications
• Commercializing new applications
• Increasing volumes of existing applications to improve customer performance
• Working with sales manager to identify target applications
• Servicing the account in a manner that keeps the customer happy
• Writing service reports
• Conducting application testing and monitoring
• Holding business reviews with customer
• Performing process and application troubleshooting
• Responding to service calls
• Maintaining equipment

Requirements

• Bachelor's degree (BA/BS)
• 5+ years related experience and/or training

Nice to Have

• Degree in Pulp, Paper, Chemical Engineering, Chemistry, or Biology preferred
• Specific training in pulp/paper science or packaging desired
• Demonstrated understanding of business/finance terminology desirable