Responsibilities
- Secure new client agreements while increasing value from current accounts and ensuring contract renewals
- Present product offerings to potential clients through tailored engagements
- Locate and target potential clients in academic, pharmaceutical, and biotech sectors using databases, publications, social platforms, CRM, prospect referrals, website inquiries, and event participation
- Transform marketing-sourced leads from online requests and post-event follow-ups into qualified sales opportunities and manage them through the sales pipeline
- Assess client needs and coordinate technical support team involvement for product demonstrations
- Formulate and implement sales plans while reporting back on performance to guide process improvements
- Maintain precise records of potential and lost deals, client communications, demo results, and market insights in the CRM system for data-driven decisions
- Communicate customer perspectives to marketing and customer success departments to shape product and strategy direction
- Boost product visibility through event participation and by supporting promotional initiatives
Work Arrangement
Hybrid
Team
Reports to Sales Leadership. Works closely with the Field Application Team, Marketing, and Customer Success departments.
