DSI, Systems Inc. is the go-to national distributor for bleeding-edge tech solutions, specializing in video, networking, and connected services. As a top-tier DIRECTV partner, we help commercial and enterprise clients deliver mind-blowing entertainment experiences across industries like hospitality, healthcare, multi-dwelling units, sports venues, and beyond.
We're on the hunt for a tech-savvy, detail-oriented Sales Engineer who can seamlessly blend technical chops with customer relationship magic. If you love solving complex puzzles and thrive on making technology work perfectly for clients, keep reading.
As a Sales Engineer at DSI, you'll rock two critical roles:
1. Solution Design & Technical Support – Be the mastermind architecting enterprise-grade DIRECTV video solutions.
2. Account Management & Order Processing – Own customer relationships from initial quote through ongoing support, ensuring every interaction is smooth and professional.
You'll be the central hub, collaborating daily with sales, operations, and client teams. This role is tailor-made for multitasking pros who can juggle technical consulting, account stewardship, and process coordination without breaking a sweat.
Office requirements: This is a remote gig, but you'll need to be based in the Dallas, Texas area.
About DSI
We're a family-owned business since 1984 that delivers results through sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions.
Relationships are our North Star. Whether it's mobility, broadband, video, or enterprise services, we're the one-stop solution for uncovering growth opportunities.
Responsibilities
Sales Engineering
- Consult with commercial clients to assess video distribution needs and design killer DIRECTV enterprise solutions
- Provide pre-sales technical support, system diagrams, and scope recommendations
- Assist with RFP responses and solution proposals
- Stay razor-sharp on DIRECTV platform capabilities and tech trends
Account Management & Order Entry
- Be the go-to contact for assigned accounts, driving sales growth and customer satisfaction
- Enter, process, and track orders with laser-precision using internal CRM and order management systems
- Coordinate with DSI operations and DIRECTV provisioning teams for timely delivery and activation
- Manage documentation, licensing, contracts, and compliance for enterprise clients
- Spot upselling and cross-sell opportunities based on evolving customer needs
Qualifications
- 2–5 years experience in Sales Engineering, Account Management, or Sales Support — preferably in telecom, AV, or enterprise tech
- Strong understanding of DIRECTV enterprise platforms or commercial video systems
- Comfortable reading floor plans, designing AV layouts, and using tools like Visio or AutoCAD
- Detail-oriented with organizational skills that make order tracking look effortless
- Communication skills that shine in written, verbal, and customer-facing scenarios
- Pro-level with Microsoft Office, Salesforce (or other CRM), and order entry platforms
- Ability to manage multiple projects and deadlines without breaking a sweat
Benefits
- Competitive base salary + bonus opportunities
- Medical, Dental, Vision, and Life insurance from day one – no waiting around
- 401k Plan with employer matching
- Paid vacation, personal/sick days, and bereavement time
- Employee Profit Sharing Program
- 50% AT&T wireless discount
- Paid training
- Direct access to top-tier manufacturer partnerships and enterprise clients
- Supportive, team-oriented work environment
- Professional growth in a dynamic, growing technology company
- Advancement opportunities – we love promoting from within!
