Role OverviewAs a Sales Engineer, you will act as the technical bridge between customer challenges and product solutions. You'll lead demonstrations of Sierra’s Agent platform, crafting clear, customer-specific narratives that align business objectives with technical capabilities. Your insights will directly influence how the product evolves, ensuring it meets real-world demands.
Key Responsibilities
- Design and deliver customized technical demonstrations that address specific customer use cases
- Respond to detailed inquiries about system architecture, integration, and AI functionality
- Partner with sales teams to guide enterprise clients through technical evaluations
- Collaborate with product and engineering to relay customer feedback and prioritize enhancements
- Engage stakeholders at all levels, translating complex technical concepts for both technical and non-technical audiences
- Anticipate customer requirements and proactively shape solution approaches
Qualifications
Candidates should have 5–7 years of experience in technical sales roles, with a proven ability to lead enterprise sales cycles. A background in solutions engineering or customer-facing technical consulting is essential. You must be skilled at building relationships with technical leaders and executives, and at mapping business problems to technical solutions.
A Bachelor’s degree is required; preference is given to those with degrees in Computer Science or related disciplines, or equivalent professional experience. Experience in AI, machine learning, or similarly complex technical domains is a strong plus.
Strong candidates will also demonstrate the ability to convert technical requirements into product specifications and communicate them effectively across teams.
Work Environment & Benefits
This role is based at one of our global offices in San Francisco, Atlanta, New York, London, Paris, Madrid, Munich, Singapore, Japan, or Sydney. We operate primarily in person, fostering close collaboration across teams.
We offer comprehensive medical, dental, and vision coverage for employees and their families, along with life and disability insurance. Our retirement plan includes employer matching. Additional benefits include unlimited paid time off, parental leave, fertility and family-building support via Carrot, and a discretionary stipend for personal use.
Onsite perks include daily meals, snacks, coffee, and even free alphorn lessons. Equity participation is available for eligible full-time employees under company plans.
Our Values
We are guided by trust, craftsmanship, customer obsession, intensity, and a sense of family. Our culture thrives on diverse perspectives, and we are committed to equitable hiring practices. We welcome applicants from all backgrounds and encourage those whose experience may not exactly match every requirement to apply.
We are an equal opportunity employer and do not discriminate based on race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender identity, sexual orientation, citizenship, or any other legally protected status.
