About the Role
This position bridges technical expertise and customer engagement, assisting prospects through solution evaluation by providing demonstrations, answering technical inquiries, and aligning product functionality with client needs.
Responsibilities
- Deliver product demonstrations tailored to customer use cases
- Respond to technical questions during the sales cycle
- Collaborate with sales representatives to craft solution proposals
- Evaluate customer environments to recommend optimal configurations
- Participate in proof-of-concept deployments and trials
- Document customer requirements and relay feedback to product teams
- Assist in the development of sales enablement materials
- Support responses to requests for proposals and technical questionnaires
- Maintain up-to-date knowledge of product features and updates
- Coordinate with engineering teams for customer-specific technical clarifications
- Track customer interactions and follow-ups in CRM systems
- Identify technical objections and develop strategies to address them
- Present at industry events, webinars, and customer meetings
- Ensure compliance with data security and privacy standards during evaluations
- Guide customers through integration scenarios and use case validation
- Assist in troubleshooting during pre-sales testing phases
- Translate business needs into technical solutions effectively
- Stay informed about competitor offerings and market trends
- Support onboarding discussions with new clients
- Maintain documentation of common technical configurations
- Work with legal and compliance teams on data handling requirements
- Participate in internal training on new product features
- Contribute to pricing and licensing discussions based on technical scope
- Escalate product enhancement requests from customers
- Ensure alignment between sales strategy and technical delivery
Compensation
Competitive salary with performance-based incentives
Work Arrangement
Hybrid work model with flexible scheduling
Team
Collaborative technical sales team focused on customer success
Why Join Us
- Opportunity to work with cutting-edge data protection technology
- Supportive environment that values innovation and technical excellence
- Direct impact on customer success and product direction
- Growth paths in technical leadership and sales architecture
Technology Stack
- Cloud-native architecture built on AWS and Azure
- Containerized deployment using Kubernetes
- RESTful APIs for integration with third-party systems
- Automated testing and CI/CD pipelines
- Encryption at rest and in transit
Available for qualified candidates
