At Blackline Safety, our mission is to ensure every worker returns home safely. We are hiring a Sales Development Specialist to be a front-line ambassador for our European sales efforts. You will manage inbound enquiries and present our solutions to solve real-world safety problems, cultivating leads and ensuring our CRM is accurate.
What You'll Do
- Present solutions, answer questions, and assess customer needs.
- Demonstrate Blackline technology and solutions to client teams via online meetings.
- Identify, capture, and communicate customer opportunities for the next sales stage.
- Pass qualified leads to sales.
- Cultivate and follow up with inbound leads and contacts from trade shows.
- Ensure CRM is up-to-date with relevant customer info for every pre-qualified lead.
- Own and maintain records in the CRM for customers and distributors.
- Track lead metrics, conversions, and other sales-related reporting.
- Determine time for conversion and influencing factors like industries and products.
- Run lead warm-up report daily to determine follow-ups required.
- Run SQL to distributor report weekly to determine which distributors to follow up with.
- Assist with order entry, including ownership of Blackline’s lease process.
- Support outbound lead generation to develop leads and pass them to Sales Managers.
- Assist with completion of Tender requests.
- Assist as backup to sales support for RFQ processing.
What We're Looking For
- An engaging personality, excellent communication skills, and ability to quickly develop rapport on the phone.
- Excellent customer service skills and a desire to understand each customer’s needs.
- A desire to grow professionally, to help drive sales and grow the business.
- Excellent time management and organizational skills, with the ability to manage multiple projects at once.
- At least 2 years working as an Inside Sales Representative at a manufacturing company supplying technical products and services.
Nice to Have
- Multi-Lingual abilities.
Technical Stack
- CRM
Team & Environment
You will support European sales efforts as a front-line ambassador for Blackline Safety.
Blackline Safety is an equal opportunity employer. We consider all applicants, regardless of age, religion, race, color, ancestry, gender, gender identity or expression, disability, national origin, race, or sexual orientation.
