About the Role
The Sales Development Representative is responsible for initiating contact with potential customers, qualifying interest, and setting the stage for the sales team to close deals. This role is an essential part of expanding market reach and driving revenue growth through structured outreach and lead development.
Responsibilities
- Identify and contact prospective clients through phone and email outreach
- Conduct initial discovery conversations to assess customer needs
- Generate qualified sales leads for the account executive team
- Use CRM tools to document interactions and track lead progress
- Meet or exceed daily and monthly outreach targets
- Collaborate with marketing to refine lead generation strategies
- Research target markets and customer profiles to improve outreach accuracy
- Schedule product demonstrations and introductory calls for sales teams
- Maintain up-to-date records of all prospect interactions
- Follow up with leads in a timely and professional manner
- Respond to inbound inquiries from potential customers
- Qualify leads based on defined criteria and buying intent
- Stay informed about product updates and industry trends
- Participate in training sessions and team meetings
- Support the sales cycle by providing accurate lead information
Nice to Have
- Experience in cybersecurity or software sales
- Prior success in a quota-carrying role
- Knowledge of sales engagement platforms like Outreach or Salesloft
- Experience with SaaS business models
- Background in technical or IT-related field
Benefits
- Health, dental, and vision insurance coverage
- Retirement savings plan with company contribution
- Paid time off and holidays
- Flexible work schedule
- Professional development opportunities
- Remote work support and equipment
- Performance bonuses
- Wellness programs
- Inclusive and supportive company culture
Compensation
Competitive salary with performance-based incentives
Work Arrangement
Remote
Team
Part of the sales team reporting to the Sales Manager
Why This Role Matters
This position plays a critical role in building the foundation of the sales pipeline by connecting with potential customers and introducing them to the platform’s value. Early engagement helps shape customer understanding and drives long-term success for the organization.
Growth Opportunities
High-performing individuals have clear paths to advance into account executive or leadership roles within the sales department, supported by ongoing training and mentorship.
Not available