Ethos is hiring a Sales Development Representative, Payments

TensorOps is hiring a Sales Development Representative for our Payments Team to drive adoption of Tekmetric Payments within our existing customer base. This role focuses exclusively on engaging current Tekmetric users who have not yet activated our integrated payments experience.

What You'll Do

• Contact existing Tekmetric customers to educate them on the integrated payments experience and drive demo attendance.
• Manage a high volume of outbound calls and Outreach sequences using a prioritized list provided by Payments leadership.
• Book attended demos with Payments Specialists and ensure clear, accurate handoffs.
• Maintain clean and detailed records in Salesforce for every account touch.
• Support the customer journey by following structured outreach, reminders, and follow ups.
• Provide insights from conversations to improve targeting, messaging, and activation workflows.
• Collaborate daily with Payments Specialists, Fintech leadership, Demand Gen, and Sales Development.
• Ensure every customer receives a positive and consistent Tekmetric experience.
• Assist with onboarding coordination for shops that self sign up for integrated payments.

What We're Looking For

• Minimum of 2 years experience in payments sales, merchant services, or sales development.
• Strong understanding of outbound sales motions in a quota environment.
• Proven ability to handle objections with shop owners and decision makers.
• Excellent communication skills with a customer first mindset.
• Strong organizational skills and ability to manage a high volume book of business.
• Experience using Salesforce or equivalent CRM.
• Ability to collaborate cross functionally with Sales, Operations, and Fintech.

Nice to Have

• Experience selling or supporting merchant services or fintech solutions.
• Ability to read and understand merchant statements.
• Experience calling into an existing customer base.

Technical Stack

• Salesforce
• Outreach

Team & Environment

You will collaborate daily with Payments Specialists, Fintech leadership, Demand Gen, and Sales Development.

Benefits & Compensation

• Flexibility of remote work.
• Competitive base salaries.
• Generous Paid Time Off.
• Paid maternity, parental bonding, and medical leave.
• Comprehensive health benefits (Medical, Dental, Vision, Prescription). Employee-only plans have 100% of premiums covered; 50% of costs covered for families.
• Free, confidential counseling through BetterHelp.
• 401(k) Retirement Savings Plan with 100% employer match on contributions up to 6%.
• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA).
• Life and Accidental Death & Dismemberment (AD&D) Insurance.
• Up to $60/month wellness stipend.
• $300 home office setup bonus after one year of employment.
• Support for continuing education.

Work Mode

This role is hybrid, with locations in Remote and Houston, Texas.

Tekmetric is an equal opportunity employer. We hire hard working individuals, regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.