Ramp is looking for a Sales Development Representative, Inbound to launch and scale our inbound pipeline in Canada. As the founding inbound SDR in this market, you'll be the first point of contact for prospects who have expressed interest in Ramp, converting that interest into high-quality sales opportunities. You'll also help design the foundational processes that will define this team's growth.
What You'll Do
- Respond to and qualify high-volume inbound leads via multi-channel outreach with urgency and precision.
- Conduct consultative discovery to understand prospect pain points, priorities, and intent.
- Strategically multi-thread high-value inbound accounts, identifying additional stakeholders and decision-makers.
- Partner closely with Account Executives to transition qualified opportunities and support deal expansion.
- Maintain accurate and detailed activity, notes, and pipeline data in Salesforce.
- Continuously refine talk tracks, objection handling, and discovery techniques based on performance data and feedback.
- Help solidify foundational inbound processes for Canada – including routing logic, follow-up cadences, activity standards, and feedback loops with AEs and Marketing.
What We're Looking For
- Strong written and verbal communication.
- Confident, energetic phone presence and excellent listening skills.
- Dedication to tracking and improving performance and efficiency on a daily basis.
- Deep interest in understanding business challenges.
- Sense of entrepreneurship: a self-starter with a high sense of urgency and ability to work within null processes.
- High level of comfort operating in a fast-paced, inbound-heavy environment with daily activity targets (emails, calls, etc.).
- High level of curiosity and ability to quickly understand complex business challenges.
- Strong time management skills and organizational rigor.
- Ability to work Hybrid, 3 days a week in office, in Toronto, Canada.
Nice to Have
- Prior experience in a customer-facing, SDR, or sales role, especially in inbound or high-velocity environments.
- Prior CRM experience (preferably Salesforce).
- Demonstrated ability to build or improve processes or workflows in a prior role.
- Experience at a high-growth startup.
- Bachelor’s degree from a four-year university.
Technical Stack
- Salesforce
Team & Environment
You will be the founding hire for inbound SDR in Canada, responsible for designing and scaling this new function.
Benefits & Compensation
- Life Insurance
- Accidental Death and Dismemberment
- Critical Illness
- Short- and Long-Term Disability
- Extended Health, Vision, and Dental coverage
- Emergency Travel Assistance
- Employee Assistance Program
- Virtual Health
- Drugs for the treatment of infertility, up to a lifetime maximum of $4,000 for each person.
Work Mode
This role operates on a hybrid schedule requiring 3 days per week in the office in Toronto, Canada.
Ramp Business Corporation is an equal opportunity employer that is committed to creating a diverse and inclusive work environment. All applicants are encouraged to apply.
